Great customer service and friendly staff
November 6, 2018
My experience with Toyota of Clermont was amazing and very satisfying compared to my last purchase in 2014 in Miami. which was a nightmare. Justin greeted me warmly and was quite the gentleman pulling out a chair for me to sit (lost tradition)> I shared what I wanted and he took me outside to see the cars. He explained all the features and answered all my questions, no rush. Jean Carlos was also a gentleman, showed me all the options, explained in detail, not pushy, No discredit to Jean Carlos' assistance.. he did his best but I still feel for a $30+k car, Toyota could have thrown in the mats or given a discount. Nikkita was special with her warm, friendly smile and greeting. She is a keeper. Great customer service and a delightful person to meet. She was helpful without a fuss in transferring my belongings to the new car and never made me feel I was imposing or taking up her time. All in all it was a great experience and even received congrats from some of the other staff.. nice touch. Thanks to all of you Toyota of Clermont.. Keep up your great service.