This is the second vehicle I have bought at this dealership in three years. The professionalism has been the same both times and it is very good. Service after purchase also has been excellent. I will return in the future.
by Steve and Christina Sutton from Whiteland, Indiana
August 11, 2018
Darla, Steve and Josh went above and beyond on sales/ customer service!!! We closed the place down 2out of 3 visits and they didn’t rush us or seem put out!
We had been looking at Honda’s and were pretty determined that that would be our next car. Luckily for us, the Honda dealership we visited was too worried about closing and just seemed to be ready for us to go! We went into the Hyundai dealership thinking they were closed and we would just compare the Accord to the Sonata. Much to our surprise, they were still open and didn’t rush us or pressure us! It was a Saturday and they encouraged us to take an extended test drive to make sure that was what we liked and to research the ratings and such! We did and when we came back on Monday they were able to locate a model that had all that we wanted with a lower price!! Tuesday we drove our new car home with an extended warranty and gap insurance too! ( we usually never get all that)
Hands down it was the best car buying experience we’ve ever had!!!
Thanks again Darla, Steve and Josh!!
Scott George was extremely pleasant and professional to work with. He made this the easiest process to purchase a vehicle that I???ve ever been through. No games, no pressure had answers to all my questions.
*Everything was exactly as advertised* My fiance and I purchased a 2011 Cadillac SRX last weekend. The salesman, owner, and even the owner's wife were very cordial. Great service... they worked with us on the price. Even met us half way from our home and the car lot (which is in a different state) to deliver the vehicle. We love the new addition to our family.
I came into the service center to get my oil changed. Went into the sales office to talk about trading in my 2016 CX-9 with a new one. I had reduced a couple emails and mailers. After speaking with Austin Norman and driving a new 2018 CX-9, I decided to do the trade and purchase the 2018. My experience as always was incredible. This is the third vehicle I have purchased from the West Side Mazda location and will continue to as well as use their service department.
We have bought 3 Toyota vans from Andy Skinner and he has always been excellent to work with!! This last time he worked on the finances to make it work for us on our payments. We love Andy and highly recommend him! Also we met Matt McGinnes and he was great also!! Butler is our go to for maintenance on our vehicles also!
Kelly S. at the Noblesville Kahlo was great to work with. HE was patient and understood this was a big decision. Everyone was friendly without being pushy. I will definitely being going back in the future.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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