Staff are very knowledgeable, courteous, friendly, and take care of even the little things that need being done. They give you a time frame for the work and meet it. If anything comes up they explain what was found and the options available to fix it.
I’ve been bringing my cars to Folsom Lake Toyota for nearly 13 years. The repair counselors always review the maintenance report with me and let me know if any maintenance will be required in the coming weeks/months, the facilities are always clean and comfortable, and the service is usually pretty quick. I’ve found that it is better to wait onsite for the car. Also, appointments fill up quickly (and can be made online) so expect to schedule at least a week or two out.
What a pleasant Surprise! I looked at several cars on this lot and was pleased to see how well they were set up. Clean and mechanically sound (I didn't see the usual oil leak stains, etc). The salesman took his time and helped me find a vehicle that fit my needs. In the office you can see these people love cars, and want to make the experience easy and straightforward. A nice family runs this lot. I am very happy with the car and the time spent there. Give them a try, you will like it.
Big thanks to M&S Auto for hooking it up with a truck I've been wanting to get. Also thanks to the salesman that helped me, he was very professional, and most importantly easy going no pressure. (His name is Andrew definitely ask for him.)
Everyone was friendly and polite.....I dealt with four different people. All were very professional and helpful. The closer was a real pro. We came in to shop and couldn't leave without leasing a new truck.
I purchased a car today from justbettercars.com. Dave Stratton was the salesman I was working with. I walked in with a very bad credit score but a large down payment. I test drove a 2016 Nissan Rogue, they let me drive it all the way to foresthill and back to pick up my dad for moral support. After falling in love with it. Dave personally drove me to the bank to cash my $8,200 check for my down payment I got cold feet. My paperwork had already been written up and handshakes made but I was worried about having another large car payment. Dave then allowed me to look at other options, I test drove 2 other cars, a Mazda 3 and a Hyundai Elantra. After deciding on the Elantra and once again shaking hands on a a deal I got cold feet. I was ready to walk out but Dave convinced me to go talk to the finance manager. In the end the finance manager was able to take my interest down by 8% and my payment down by $50 per month. I’ve only owned the car for 4 hours but the patience Dave (although he got a bit testy in the end, but understandably so, he had spent the whole day with me) and the whole team had was great. I wasn’t shamed for my bad credit at all. I would highly recommend Dave and justbettercars.com
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