So lucky to get the 2019 Ford connect XLT. Jhay and Jayson gave me world class customer service experience. They tailored what I need, did not oversell and find me the best deal. Would definitely refer this to anyone I know - Glenn D
In love with my recent purchase
by Russell1209 from FORT DODGE
December 15, 2018
I get great gas mileage and the car performs like a 2019 model. I will never make the mistake of straying from the toyota brand again.
Although I havent bought the car from them but i liked the overall process and prompt reaponses from shift sf. They brought the veichle to my door but i could not able to meet due to an emergency. This was handled very politly by the driver and appreciate it. Thanks
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
by Angela from Massapequa
November 28, 2018
My Toyota Camry was in an accident. I needed another car quick and easy. I wanted another Camry due to its safety, reliability, comfort, and appearance. I am very happy and feel I made the right choice.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
My service representative was very informative about what they would be doing with my car to solve the problem. He stated they would have to keep it for 4-6 hours to discover the problem. Every step of the way he kept me informed of what they were finding.
XSE Good Value
by MIss B from Salinas, Ca
January 10, 2019
The stearing for parking is extremely good.
Safety features for lane indicator and back up camera, a great feature.
Myself the driver and all passengers, extremely comfortable, roomy.
Trunk roomy for suitcases.
Best of all the V6, really picks up additional driving fun and safety. Especially passing.
Ryan was our salesperson and he was super! Found us the exact car we wanted at a really great price. Easy and upfront to deal with. Made the entire experience hassle free and easy. We would definitely recommend this dealership and Ryan.
Excellent reliable quality
by Joyweindel from Conway
January 4, 2019
I purchased this car for it’s reliablility and gas mileage, and it did not disappoint. Not only was it a comfortable ride, it had features that I have grown to really need, like backup cameras and leather seating (easy clean for the kids!). I would highly recommend buying for those that need a car that’s going to keep running for 200k + miles. Toyota is the only vehicle I would buy for my own children and have peace of mind they will not break down somewhere.
I like to thanks for a great service from professional customer service, Trung Lu was very attentive to my concerns and have a knowledge about my issues, thank you so much mr. LU,I hope that I will be back soon. Regards, att Mario Aldana
The Camry is always a good choice
by Iljmta from Washington State
January 2, 2019
Recently upgraded my 1998 Camry to the 2015. This car has the reliability we have come to expect from our trusty old Toyotas along with some great modern upgrades. The cabin is incredibly quiet. This car handles so well and drives so smoothly. I’ve never regretted purchasing a Toyota.
Fitz is the best! I took my vehicle in for the 25k service. I told him that I might have an issue as I found some coolant liquid on the ground of the garage where I parked my car. But wasn???t too sure if it was coming from my car as I sometimes parked another car there too. He said he would still have them try to do a visual check to see if they found anything. He gave me an estimated time and was very good that. All around, he was very helpful and respectful of my time.
Toyota is a always a family ride. Thanks to my dad
by Neyo from Chicago ridge
December 9, 2018
Great car. Xle 4cyl. Got has everything I wanted. It runs smooth, Bluetooth connection, wireless phone charger, navigation indicates speed limits, blind spot monitor, heated leather seats, sun roof!!!! It’s a great car
I have three cars of Toyota, If something wrong ir not working i take my cars to fhis location to fix it also for services because I trust , also a nice customer services thank you
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