I knew exactly what I wanted when I walked into the dealership, however what I wanted was not common to find! I wanted the Toyota Tacoma in a 6 speed manual in the Qucksand color. However there were none on site or even at any nearby dealerships. Our salesman helped us by contacting the factory and finding out that there were 2 cars set to be built on the assembly line that were slated to be shipped to Virginia. They rerouted it's final destination the Westport. We waited the 3 weeks for it to come in and it actually came in 1 day early! As soon as I saw it, it was love at first sight. Would definitely recommend this dealership over any others in our area.
My experience with purchasing a used vehicle was the best. They were very cordial, friendly and professional. I would recommend this dealership to everyone. They have a great inventory of vehicles to choice from.
Buying a car from J&M was the best car buying experience by far! I worked with Vinny who was more than patient and accommodating with me. Being a young female trying to buy a car can be very difficult, but Vinny made my experience easy and smooth. He was honest about any and all details in regard to the cars. He dealt with me calling him multiple times a day to ask questions or even just check on the status of my vehicle being ready! He did his best to make sure I got my vehicle before the holiday. He made sure he put me and my child in a safe, reliable vehicle. I would highly recommend J&M to anyone looking to purchase a vehicle...in fact, I already have! :)
This is the fourth car that we've bought from A1 Toyota. Three of the purchases were handled by Dado and were quite pleasant. One deal with Manny was not. We are satisfied with the workings of the rest of the dealership with one exception. The manufacturers put soy based wire covers in the motor of our 2011 Prius. Mice get into our garage and have caused havoc. AI Toyota has charged us with the expenses which this mistake has entailed. We live on a country wooded acre. Our cats keep mice from the house but do not patrol the garage. We'll end this by repeating that it is a pleasure to do business with Dado
The service provided was exceptional. The service receptionist, Dena Raymondo was pleasent and professional. I was called when service was complete. The service personnel along with maintance needed was outstanding service. Thank you for an outstanding job!
Kelsey was super helpful with helping me find an affordable SUV in my price range, and stayed late in order to help me fill out all of the paperwork.
The dealer also make sure that any issues that I found with the care were completely fixed before I drove it off of the lot. Great experience overall!
Kenny was my salesperson and he worked quickly with me to get me into a car after I had a bad car accident. I had a great experience the first time I bought there and so it was natural to see what they had this time; and it was my dream car. I went up on a Monday and drove off on a Thursday. This is a very honest dealership with professional salespeople and managers. They stand by their vehicles and their prices are extremely competitive.
After struggling with an old Nissan being repaired but another dealership, we almost lost faith in Nissan. However, the sales manager and salesman, Michael Britt we have our faith back!
Michael Britt was a pleasure to deal with and really knew his cars. I would highly recommend the dealership, especially the salesman, Michael Britt to anyone looking to buy. Thank you for your excellent service Michael!
by Oooh La La Rouge Highlander 2019 from DealerRater.com
November 20, 2018
The salesman, Bill Hessler, was extremely courteous, helpful and knowledgeable. We requested a certain model and color. He worked tirelessly to locate the vehicle for us. While locating the vehicle and once located, he kept us informed on his progress and our delivery date. When we arrived to pick up the vehicle, he was knowledgeable about the features and walked us through all the information to operate the vehicle properly. In addition, the sales manager, John Contreras, was great as well. He evaluated our vehicle for trade in and gave us a great price. He was also available to meet with us when we arrived for vehicle delivery. The time, attention to detail and overall customer interaction was excellent. Our new, 2019 Highlander XLE, is an excellent vehicle which matches the attention this dealership gave us.
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