I bought a new Volt. The sales reps were not able to answer some of my questions and when the car was picked up it was still dirty with scuff marks. There was glue on the inside of the window from the sticker.
My wife and I had been shopping around at various Toyota dealers and decided to check out Toyota of Seattle. We were quickly introduced to Mirek who was very friendly and extremely knowledgeable of Toyota in general as well as the Toyota 4Runner which is the vehicle we were looking at. Mirek was more interested in finding the vehicle that was right for us instead of just making a sale. He took the time to find out a little about us. Between Mirek's knowledge and genuine care our overall experience with Toyota of Seattle was truly a great one.
We had been looking for a car with excellent mileage. Rose M at Toyota of Seattle helped us find it. We are super happy with our Prius Premium, Thanks to her knowledge about the car. The entire experience was Great due to her ability to present the car, take care of all the paperwork, and get us out the door. Many thanks.
We went to Toyota if Seattle down in Sodo to purchase a car. Michael Boza helped make the process as easy going as possible. Michael has great communication, which I appreciate very much. He was thorough when discussing all of our options, and we left very happy in our new car.
We came to Legend to see a van we found on Auto trader. I called ahead and John had it pulled up ready for us to see. He was awesome in showing us all the features and letting us take it out for a decent length test drive. He never pushed us to look at any more expensive vehicles we didn't want like most used car salesmen do. Mike in finance was awesome to work with as well. He made the whole process extremely easy. It was overall a very smooth transaction and we love our new Odyssey! Highly recommend Legend Auto Sales!
Recomiendo este Dealer en su plenitud. Muy profesionales y excelente atención al cliente en especial con el vendedor que me ayudó en mis pagos y encontró lo que realmente buscaba. Gracias Eduardo Mendieta te voy a enviar muchos clientes.
Went in with my wife to look at a truck we saw online. Turned out it wasn't what we wanted but John helped us find one that fit the criteria quickly. He also took care of the little concerns we had and helped us get in and out just like we hoped.
This is a dealership without commissions...they had no incentive other than to collaborate to make me happy. Unlike other dealership experiences where my entire experience was a draw of the luck of the agent who would reach me first, here I encountered collaboration between various employees, all with the common purpose of helping me find the right auto. No pressure with purchase. Excellent follow-up. Impressed.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Sean and his team are AWESOME! My repair required a few days, so i had a use of a Beautiful courtesy vehicle. Excellent crew, from the service valey to checkout! Highly recommend Toyota of Kirkland!!! :D
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