This dealership does what most marketers out there do so I was not very surprised. However, I felt uncomfortable, pressured and dominated by the sales team. In trying to inquire and gather relevant information pertaining to my purchase, the sales team expressed a feeling of time lost on their end; ???which means I was wasting their time and I needed to seal the deal ASAP???. I felt like I needed a day to make up my mind, but they got very angry at me and one of them spoke to me in a disrespectful manner and tone of voice, but I kept my cool. They also asked that I make a deposit if I needed to come the next day. I didn???t like the fact that I had to deposit any money on my first visit but I cooperated anyway because they had already projected guilt on me. If I were to rewind time, I wouldn???t visit this particular dealership. The good thing is they worked with me to fit my budget and they were able to accommodate some of my financial request. And oh, they gave me a slice of pizza too! Overall I would say this dealership is competent with paperwork and efficiency in their office work flow, but they need a lot of improvement in the way they speak to their clients.
I walked in with no appointment and was taken immediately and treated with respect and consideration. the waiting area is very pleasant and i hasd my car back in an acceptable amount of time. I'd recommend them to all.
I was in a bind after being injured at work and found this place through google. After much research I found they seemed to be the best around. So I went to see what they could do for me. Not only was I able to get a great deal selling my car I did not have to worry about finding a cheaper one and taking the train home for a 70 mile journey. I will miss my beautiful reliable car but got another older one in trade plus some cash in my pocket till I can get back on my feet. Very smooth transaction. Got all the paperwork done while I relaxed on a comfortable sofa and watched TV. I was injured at work so this really helped a big deal. Plus there is more room for the kid and furry kids my girlfriend was so happy to hear what a good day I had. Thanks so much everyone.
Wish you the best.
Great service from start to finish. Rob was our salesperson, never pushy and very accommodating. Rob delivered on his promise to get us on the road in a nice BMW with a reasonable down payment and car payments we could afford. Mike, our finance director, was very easy to deal with and put no pressure on us to purchase any "extras." He was very thorough and even shared his personal record keeping program where he has kept accurate records of every single customer he has helped during his time with CarNation. Michelle was our concierge that helped us set up our phones and made sure the car was full of gas and shiny! (We had to rush because we had another engagement, but Rob contacted us via email the next day to tell us he's available anytime if need any assistance with our new ride's many cool features.) CarNation was our first experience with a luxury model as well as our first time financing a car and they made everything crystal clear and enjoyable. I highly recommend!
I AM VERY GLADE THAT I WENT TO WESTBURY TOYOTA FOR MY HIGHLANDER LEASE AND I AM VERY HAPPY WITH MY EXPIRENCE WITH MR. MOHAMMAD AND MR. ANTHONEY FOR GIVING ME A VERY GOOD DEAL AND I AM ALREDY SENDING THEM MY FRIEND FOR ANOTHER CAR. THANK YOU WESTBURY TOYOTA AND SEE YOU IN THREE YEARS.
I was looking around at couple of dealerships for the perfect car that was reliable and in my budget. At Sunrise Toyota North I found exactly what I was looking for. With the help of an awesome salesman named Mansa I was able to get a great price from my trade in and Mansa made sure that all my needs were met with out hesistation, especially the budget I gave him. Flexible, available, friendly, and not at all pushy are all words I would use to describe Mansa and I would highly recommend him to any of my friends or family. Great experience overall and I will be back in the future.
I went in for a camry and Alex Pastrana was the best salesman ive had. he was knowledgeable. Advised me on my best options even on my financing to help save me the most money. Ask for Alex when you get yours. I love my new Camry!
I came here with my father to help him find a new Toyota as his old one was being given to my son. Marvin Gatling was absolutely amazing! The kindest, sweetest man. My father can be a bit difficult to deal with, but he patiently compared the models to my father and never got frustrated. He always had a smile on his face. I will sure to be back to work with Marvin once I get my new vehicle and will definitely be sending EVERYBODY I know to Marvin Gatling. What an amazing man!
It was time for something new so since I was already at Century 21, I went next door. The sales guy Marvin approached me. I told him I was looking for something gas efficient and affordable. My credit wasn???t the best but he and Grace worked out something good. Thanks again Marvin!! I would definitely recommend this place.
Out of every car dealership I have been to, Sunrise Toyota has been by far the best. Gerson was my salesperson and I did not feel any pressure at all during the process-he was wonderful and very knowledgeable. This was is second lease from Sunrise Toyota- they are very reliable and efficient.
Wes was very helpful with my decision to buy at this dealership. He was very courteous and explained to me everything about the Hybrid including the complicated Multi Information Display and the many safety features of the car including the rear view camera. The dealership was a little hesitant in giving me the 1500 dollar incentive offered by another dealership on the Internet, but when I showed Adam Smith's email to me for 1,300 cash incentive they eventually gave me the 1500 dollar discount . I went to another dealership before and the salesman was not nearly as courteous, nor helpful in explaining the complexities of a 2019 Toyota and did not offer me any cash incentive. Nevertheless, the key for me to buying this car was the cash incentive offered.
I had an absolutely fantastic experience...Very helpful, patient and honest guy. I would recommend the salesman Marvin Gatling to all my friends and Family.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.