I've always had a very positive and prompt service on my vehicle. Friendly, knowledgeable, and take the time to explain things to me. Vehicle maintenance can be something you put off because you don't want to deal with it - I don't feel this way when working with Brent Brown Toyota Service Department.
As my husband and I have been working towards getting a car for our new family, I was incredibly impressed with the two people I worked with, Mat Bishop, and Mat Spencer. They were patient with me. Were willing to work with me over the phone, and even have clarity about their out the door prices. This dealership was amazing, and even though they didn't have what we wanted, they helped us know their options and were super kind.
I spent the whole month looking for the right car and I finally found it at Action Auto Sales! The customer care here is beyond excellent! They take the time to go over everything about their cars and pricing. No hidden fees and no pressure! They are upfront honest with you and they check up on you through the whole process! I was very impressed with them. I would definitely go back here to find my next car :)
Just bought a car from action auto! They were awesome to deal with, with no pressure at all. Dillon and Matt were freaking awesome and so easy to work with. I would hands down and definitely will be recommending this dealership to friends and family. Thank you so much action auto!!
Over the top customer service! They actually care.
by Ann T. from South Jordan, Utah
September 6, 2017
Finding a car you are interested in is only part of the ordeal of buying a car. First you research, then test drive, re-evaluate and hopefully you eventually purchase. Jacob at Action Auto was/is the ONLY sales rep who ever replied to ANY inquiry about any vehicle over the course of a month. I even did LIVE chats online with other dealerships and they couldn't even tell me if the car was still available on the lot. Jacob and I emailed back and forth answering my questions, etc.. He stayed after hours to meet my husband and I who were traveling from another county- and we were interested in seeing a particular vehicle. He was helpful, friendly and informative. We appreciated him going the extra mile with us. Also, we appreciated him actually responding to our online inquiries- that has made all the difference!
I was looking for a new to me vehicle. My brother actually heard about this place from a friend. It was the best car buying experience I've ever had! I was able to test drive all that I wanted. There wasn't the usual you can only driver this it's the only thing in your budget. They took my truck as trade at a great trade in value. I was there not quite 2 hours but most of that was test driving and weighing the diffrent vehicles against each other. I will only be going to Peterson's Auto from now on. And that is where I'll be sending all my friends & family.
I can not recommend them highly enough. We found a minivan online that we were interested in. We went to the dealership where we were given a key to do a testdrive without any hassle. Negotiations on price were pretty much the easiest ever. We were offered a fair price. I asked to have our mechanic look it over. THEY DROVE IT TO MY MECHANIC FOR ME! I didn't have to hassle with getting the kids in and out and sitting around the mechanic's waiting room. A few minor issues were identified. THEY FIXED THEM! We got a great car that fit our budget with no hassle at all. We can rest easy knowing the car has been thoroughly checked my our trusted mechanic (GT Automotive is amazing!). We did not have to come up with more money out of pocket to fix brakes and spark plugs - they even had them do the spark plug wires. We were in and out in half an hour since we were paying cash. I highly recommend Peterson, and Jeannie.
Brock and his entire staff were amazing! They welcomed questions and were able to answer all of them. Brock and I reviewed the available RAV4s and then reviews the carfax of the one I was interested in. We discussed price and trade in value w/o the least bit of pressure. It was a discussion compared to a huge dealer I was at earlier in the day where I felt like I was held prisoner until I bought a car. With Brock and staff it was an enjoyable experience!
Superb service, non pushy salesman, great atmosphere, perfect for families. Made buying a car super easy. Highly recommend this dealership to other buyers! Very happy!
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