I bring my Prius here for maintenance, and I also bought one from the sales department.
The service is always quick and spot on. The internet is fast enough, and there's also an overnight dropoff if its needed.
The sales team is competent, fast and can make amazing things happen.
This dealership changed my life. I walked in with an extremely difficult situation, it took almost two months to resolve. Each individual I spoked too and worked with took the time to understand what was going on and with everyone involved at the dealership the final resolution was an unbelievable outcome. I left the dealership yesterday feeling the like the world had been lifted off my shoulders. I can't thank the dealership enough. I would put my full trust in SC Toyota again. I highly recommend working with Tom at sales and Dylan and Adam in finance. I truly felt like the entire team had my best interest at heart. Thank you Toyota of Santa Cruz.
service guy MArk was amazingly helpful; knowledgeable; he was courteous and took a keen interest that I was taken care of. He really seemed to not only know the car business but also very familiar with your systems.
Had problems with exhaust filter was from out of town took me in and fixed it when Chevrolet wouldnt thx for the great service five stars in my book thx mr Gonzales and crew
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