LJ was particularly helpful. In fact, I interacted with a number of the staff and they were all helpful throughout my visit, callback, and pickup. The service was timely and the communication was excellent. You have a friendly and service-oriented culture. I appreciate it!
June D???Isa made our leasing experience an absolute pleasure. We had visited other dealers in Freehold and our experience was just horrific. June was professional, informative, and very knowledgeable. We were in and out in no time. WOULD RECOMMEND.
Nick was my salesman during the purchase of our new Toyota Highlander. From start to finish Nick was professional and knowledgeable. He explained each trim and each feature associated with each trim. Best of all we negotiated via email and text which I appreciated. In the end he got me the best deal on a great car with NO surprises. Sal in finance was also great, getting me in and out as quickly as possible. This is our first Toyota but it will Not be our last at this dealership. - Nick/Manalapan
My experience at DCH Freehold Toyota was excellent. I arrived early, and Ian already had the car ready for me to look at and test drive. Ian was very helpful throughout the process. He was courteous, professional and a real down-to-earth person. He answered all my questions. I felt so calm when talking to Ian. Glenn and Chad were also helpful in sealing the deal. Never once did I feel pressured in any way. I would highly recommend this Toyota dealership to anyone. Thanks DCH Freehold Toyota!
Sal is the man very honest and straight forward no hidden costs or fees these guys are for real, the cars are very clean if you're looking for a high performance car these are the guys to see I'm very pleased.
Looking for Subaru around NYC? Go to Koeppel Subaru
by thinuwang from DealerRater.com
October 31, 2018
I had an amazing experience at Koeppel Subaru when I was buying my CPO Forester. The staff was extremely nice, especially Jordan at the CPO office and Jose (both managers) and Angel. They are very courteous and professional. They happily answer any questions you have. The whole process was very transparent. When I first saw the car, Jordan gave me on paper what the "out-of-the-door" cost is. I did not pay even a dollar more than that amount. The price was already reasonable, so I didn't negotiate much. In fact, they promptly returned my holding deposit and the little amount of over-payment my bank made. They did not try to upsell their financing options when I told I have a pre-approval from my bank. Jose mentioned to me about the Extended Warranty Coverage, but did not upsell it when I said I couldn't afford to buy it at that time. A few issues came up when they were trying to do my registration due my temporary visitor status, but they were very patient and explained to me exactly what I needed to do. Overall, I think Koeppel Subaru is an excellent dealership as far as the purchasing experience goes. I won't be living in this area for too long to see if their maintenance service is equally good, but I'm guessing it will be as good as this experience. Bottom line - If you are looking for a Subaru around NYC, this is the place you must go!
Emanuel was a very informative, pleasure to work with . A few hours we were driving our with our vehicle. Would recommend to anyone great clean car
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