This place is great if you want to find a good car with a great price. The sales and finance staff here are very kind and warm. I had the best experience buying a vehicle. I would highly recommend this place to everyone.
As a retired tx DPS mvi trooper through my 30 years dealing with dealers carmax is most caring dealer. When we went to car max on gulf freeway to look for a new vehicle the salesman were very caring and helpful to find the velociraptor we wanted. We bought a 2916 Honda CRV with 10 mikes on the vehicle. We bought it. Service group was also caring and helpful. Keep up the good work. Larry parks.
Awesome car buying experience with no run around ! Very straight forward easy experience. They do not pressure you or give you the run around at all. The customer service is beyond FANTASTIC! My salesman Mike was truly helpful & prompt on the the whole deal. Will definitely be referring family and friends & continue buying from CarMax (especially this particular location) !
The minute I wallked in I was greated with a great smile and a huge welcome. The facility was in excellent condition, cleanliness and great atmosphere. The selection of vehicles was awesome and plenty to choose from and to view. The representative (Lee and then Gus) were very informative and knowledgeable in all aspects of the car industry. I would recommend this place 100 %
Dealt with Charles Jackson on buying a Cadillac Escalade everything went well and my wife is happy didn't learn everything about the vehicle it was to late by the time we left but they did offer us to go back another time for them to show us
Chris did a great job. We walked in knowing what we wanted and he got right to it. Chris was very personable and made the buying process easy. There were not very many other customers there when we were there and the manager, Tim, came over and introduced himself. Very family friendly environment. The whole experience was great. Mike in finance finished the deal with us and we were happy when we left. We felt like we got everything that we had asked for. We were knowledgeable about our purchase and left happy that we choose Mazda of Clear Lake and got to work with Chris, Tim, & Mike!
I had intended to buy a truck 2 or 3 years old. But James put me in a new truck with more features for very close to the same money. I traded my old car and got good value. I am very pleased with the deal and my new truck.
Gilton from Russell and Smith sold me my car earlier this week. He made the process so simple. He took the time to understand my needs and got me the car I wanted at the price I wanted. He's extremely knowledgeable and even took the time to go over everything in the car after I had purchased it. I would recommend this dealership to everyone looking to buy a car.
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