Came in to buy a car. Worked with Tristan and Mike.. seriously nice guys! Made the buying process enjoyable and fun! Then we left and realized hours later we left our garage door opener in our trade in. I emailed Mike to let him know I would swing by .. within minutes he replied that he had it and to drop in when I could. When I finally made it in neither Mike nor Tristan were there but another staff member knew exactly where it was etc. Talk about communication!! Great service and great guys! Oh and we love our new car!
This is the 5th vehicle I’ve purchased in the last 5 or so years but it was the #1 experience hands down. Shaun and Robert landed me on the perfect truck and helped be out of a difficult spot while getting me into more truck at a shorter term AND lowered my payments. What? How crazy is that. Thanks fellas
Curtis Wright, you wow'd me. Great price, great product knowledge, great process. In and out. Why? Because Curtis took care of it all. I came from another dealer who actually watched me walk out his door. Now, I know my legs are nice and all but really? When I went to Town and County, ain't no salesmen putting out their smokes and running up to my car. No, sir. Curtis was first class. Working together with the manager, Amer, I got it all and more. Thanks guys!
Curtis is THE MAN! We shopped a dealer closer to us and walked away very disappointed. And they held the door open as we did! WHAT THE...! A friend had me call Curtis and he told me to come on in, he'd take care of me. He got us the best financing, best deal, had great product knowledge, and the manager, Amer, went above and beyond to insure our happiness. Run, don't walk, to Curtis.
I purchased my Corolla and always bring my car to Town & Country Toyota for service. I think you may be more expensive than other places (I bought a battery) but the extraordinary service and peace of mind is well worth it. I had some other things that potentially needed correction. Jaden Green was my associate. He listed everything in order of importance, advised me of the need of each item and let me make the decision on what would be done...No pressure. I was so impressed with his attitude and professionalism. Jaden was great!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
First of all, didn't have any idea that I would be driving off the lot in a brand new 2019 Kia Soul. Mr. James Lawrence service was outstanding!! He went above and beyond the call of duty and I definitely recommend him to anyone who wants a great deal!! The Hendricks lot itself was stellar!!
The standard, Dan Ingrassia the Product Specialist was GREAT, knew his products and presentation was text book. Carlos was the Middle Man, running between upper Mgmnt and Me. His delivery of the figures were also text book. Accepted payments with no money down, 72 months new 2018 Rav4 and New 2019 Corolla. Chris and Nate, the Upper Mgmnt that makes the calls and deals with the Banks were spot on. I'm going misspell this one, but (Christiana) in finance, lovely and very Professional young lady was text book and provided what was given to her through the chain and then the part of signing the Bible on 2 cars began. It was during the "Bible Stage" that something wasn't right. Somewhere between our deal at the desk with Carlos and the Finance Office, the terms on the RAV4 got bumped back from 72 months to 75 months, which totalled just under $1800.00 for the 3 months (ie..the down payment they wanted us to do). But in the end, all is good. Bought 5 cars from Toyota North Charlotte before these 2, and we will go back...
Good experience from the time we pulled up. Nice salesman who knew the model we were looking at inside and out. Did not plan on buying the car that day, but it was such a pleasant experience we signed on the dotted line that very day. I love supporting local businesses.
Service Manager, Chett Boschele, from my initial call to the time arrived was cordial, patient with answering my questions and very informative. The shuttle driver (I'm sorry I can't remember his name) was friendly and fun to converse with during my ride to and from work! Thank you for a wonderful first time experience. I will definitely utilize your services in the future as needed.
Bought my son his first car took it home that week first week check engine light came on brought it to the dealership couldn't fix it had to bring to dodge fine went home two weeks later car died called Nissan told them i was told by the manager you get what you paid for so didn't want to help only willing to take care of the diagnosis and nothing more 3 weeks with the car bad customer service don't care about the customer only the money so watch out buying a used car from there they will screw you
by Happy first time Subaru owner from Salisbury NC
October 24, 2018
My salesman Keeley Murphy made every aspect of the car buying process a pleasure.
Everyone associated with the dealership made me feel that they were genuinely happy to help in anyway.
You can’t go wrong shopping for a car at Randy Marion Subaru.
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