I suspected that my car's air conditioner had a leak. Mr. Alex Pendleton, Service Consultant of Ira Toyota Danvers, explained it in simple language: I had no trouble understanding my car's issues. Thanks!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Mehdi Benmoussa has deep product??? knowlege and excellent selling skills! Mehdi was very professional, nice and knows how to sell the assigned products. He listens carfully to what you need, gives you advices and doesn???t do push sales like other salespersons ! He knows everything about each car even teh small details!! I had the best customer service experience at this dealership (Toyota of Watertown). Other employees are also very friendly and professionals. Would recommend this location and Mehdi Benmoussa as a salesman. You will be very pleased with his offers !!
Little did we know we would be in need a of another car, my husband's this time 5 months from getting myself one. We went back to Keith for his knowledge and great service. 5 months later and I am loving my Sienna. Keith found my husband a great used Camry with low miles and a price that can't be beat. The team was great to work with and Phil helped in finance to get us on our way. Thanks for taking great care of us guys!
Acton Toyota stands out as easily the most pleasant car buying experience my wife and I have had. Steve Kiviat was extremely pleasant to work with, answered all of our questions about the car, and was completely transparent throughout the entire experience. He was recommended to us, and he did not disappoint. I will definitely recommend Acton Toyota and Steve to any friends or family interested in a buying or leasing a Toyota.
Your new building is really nice and Keith put us right at ease. He has once again found us the perfect car for our family! Low miles and a great deal. We are so thankful to have someone with a background in mechanics and so fun to work with! He made car shopping a breeze!
My boyfriend and I both recently leased cars from here. I chose this dealership because I have purchased a vehicle here in the past and they don't pressure you. I know I'm a difficult customer with a ton of questions. I have never leased a car before and everyone there was so helpful. Mark was very enthusiastic about telling me all the options on the vehicle that I was interested in. He was very knowledgeable. I would definitely recommend him to friends and family. The experience was great. I'm sure other dealerships do this too, but I like that they let you take the car for a test drive without them. I've test drove other cars at other places before and the sales guys comes with you and asks a bunch of questions and all you want to do is actually experience the ride and not be distracted.
Great pricing wonderful service overall recommended to my friends and family!
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