I was in today with the tire pressure indicator light on after putting air in tires. I was helped by a young service attendant by the name of “Q”. He was very polite and friendly and took care of me right away. This is exactly how a customer wants to be taken care of!! You should be very proud of this young man and he should be recognized for his customer service!!
I took my mom to Sutherlin to buy a new rogue and was treated like royalty. I can't complain at all because the whole staff was totally on point 100%. My mom won a cruise and we are headed to the Bahamas soon. I love the yippee ya yaee commercial on the radio!! Awsome awsome awsome!!
Thank you Sutherlin
Best dealership I've ever dealt with. The service department is first-class. With employees like Henry Garcia you ensure that each person who walks through the door feels he or she is the most important person in the world at that m0ment. Henry demonstrated this feeling the moment I came in contact with him. He showed me to the lounge, got the work on my car started promptly, and coordinated with the individual who arranged shuttle service. Upon completion of my visit he reviewed the results in detail. I will look for Henry whenever I come in for service. Ke's NUMBER 1,
My last two cars prior to buying my first Hyundai in 2008 were BMW's. I bought this, a Santa Fe, to help with our move into our new home. I kept this car for over 7 years, and still enjoy driving it. No one problem. Although I did have to buy a battery a few years ago. I also bought a car for my daughter at this dealership and just ordered a 2016 Tuscon for myself. They are honest, they don't play games with prices. I wish my Lexus dealer ( wife's car ) were half as good
Buying another car from Robin Ford. Salesman (Rich) was great and very patience. Jim (Finance Mgr) worked with you to meet your financial goal. The whole team is knowledgeable, professional and friendly. Wouldn't go any other place.
Best dealer ever met all my needs, Mr. Woolett. Great overall experience at the dealership. Everyone there is friendly and easy to work with. My whole family will be going to this dealership when we need to purchase a vehicle. Ask for Ron Woolett! You will not be disappointed.
I used the web portal to make an appointment. I chose what appeared on the screen and added main issue for vehicle service needed. When I arrived for service, it could not be completed, for I chose oil change. However, I did include the additional item for vehicle service. I had to bring the vehicle back. The service employees were accommodating and topped off the necessary fluid that was low. The website for service appointment needs to be revisited, so it reflects what, I as the customer, need to be serviced.
Bought a 2018 Toyota Rav4 from Kolosso Toyota from Isaiah Stewart and couldn???t be more happy. Isaiah along with everybody at the dealership was very helpful and made sure every need/want was met and beyond. I felt so welcome and not at all presumed. The team made sure we left feeling completely happy and sure of our purchase. I will definitely be going back for any future car needs/purchases and recommend this place to anybody looking for a new/used car.
Just an overall nice, easy experience. great value.
by August from DealerRater.com
December 4, 2018
Frank Mainelli is probably one of the easiest, genuine salesmen that i have met in some time. i recommend him highly. no pressure, professional. (ask him about his compass) :) thanks all. i love my car. :)
We ended up purchasing two new 4Runners and even with an hour power outage (due to someone hitting a power box or something) they worked through everything, gave us everything we were looking for, and it was a quick and easy process.
Even though I had an appointment and was running behind my service provider arielle accommodated my recommendations/needs for my vehicle. Also, I did not have to wait so long for my service to be completed. I loved that they provide complimentary shuttle service. The shuttle driver Isreal was very kind and respectful.
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