Bought and service my Toyota at Wellesley Toyota. This dealer provides great customer service. Will be going there with my fiance to buy another Toyota to replace his 16 year old Sienna. Definitely recommend this dealer. V Stewart.
We recently bought from Village Subaru and the experience was flawless. Erik Holm was delightful to work with. He had the most competitive price among 8 dealerships we reached out to. Eric found the car matching our specs within a day and threw in for free a few accessories that came with the car that we hadn’t asked for. All the negotiations were over email and on the pickup day Erik had all the paperwork ready and we were able to leave with our purchase in less than an hour. We highly recommend Erik and Village Subaru if you are in the market for a car.
My husband and I planned on trading in our leased Toyota truck with the intention of leasing another vehicle. We planned on "looking" around, but after speaking with Glenn, he made our visit comfortable in a manner that we did not feel pressured. Glenn understood that this was not our first time in a car dealership and therefore, we knew what we wanted regarding price, etc. He respected that and addressed our requests in a straightforward and respectful manner. As a result, we leased a car during our first meeting.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Acton Toyota stands out as easily the most pleasant car buying experience my wife and I have had. Steve Kiviat was extremely pleasant to work with, answered all of our questions about the car, and was completely transparent throughout the entire experience. He was recommended to us, and he did not disappoint. I will definitely recommend Acton Toyota and Steve to any friends or family interested in a buying or leasing a Toyota.
I just bought a Avalon Hybrid car from Acton Toyota and Mr. Ken White was a great person to work with during the entire process. From the initial exploratory phone call, meeting him in person, test-driving the car, sitting down with him to go over different options, to the delivery of the car, Ken was extremely thoughtful, proactive, transparent, and fair. The whole purchasing experience was pleasant and efficient. It is highly likely that I will do business with him again when we replace our Lexus SUV in coming years. I am going to share my personal experience with my friends and recommend Acton Toyota to them for their car buying.
I would like to thank Jack and Wellington for all the assistance with the purchase of my 2016 Toyota Sequoia. I live in RI and my brother has been a customer of Acton Toyota for a long time. I was shopping for a used Toyota due to a hit and run accident that totaled my 2013 4-Runner. My husband and I decided to look at a Sequoia to allow us more room as well as towing capacity. We drove to the dealership on a rainy Tuesday evening and after an hour and 45 minute drive, we arrived at 7:50 (closing time is 8pm). We were not made to feel rushed and were able to check out the 2016 Sequoia and put a deposit down on the vehicle. My brother went in the next day to drive it and thought it was a fantastic vehicle. He has previously owned a Sequoia and was able to attest to the quality and reliability of the vehicle. The vehicle was delivered to us in RI at the Cranston DMV and the overall experience made the loss of my prior Toyota a little less painful. Thank you to Jack and Wellington.
I was contacted by Steve Kiviat promptly after I made an internet inquiry about a new Toyota Avalon. He invited me to come in and during our visit was extremely efficient and informative in laying out the options and the cars available with the options I wanted. He got the swap team to arrange for me to get me that specific car in just a couple days, with only two available in New England, and then came in during his off hours to help me through the process, and will be with us tomorrow to help set up the console and take delivery. A great guy and a great experience. We have purchased two cars from Acton Toyota in the past, and our very positive experience with Acton Toyota customer service now extends to the internet sales team. Thanks !
Mike's attention to detail made it a great experience
by Maddy from DealerRater.com
December 3, 2018
I don't even live in New Hampshire state. I was visiting a friend of mine, for a birthday party & since I was in the market for a Accord ; my friend suggested we take a quick look at the dealership that was just two miles from his place. I was greeted by one of the managers & handed over to Mike. From the beginning he was very open about the pricing & what he can sell the car for. The fact of the matter is he called on the phone another dealer I had seen earlier, to compare the charges with me listing in, never seen anyone do that before. If you known what exactly you want & have a fair price in mind, my two cents is these guy will most of the time meet it or beat it. Thanks Mike for all the help. Happy Holidays to you & your family.
Anna made a difficult deal relatively painless. She worked hard to make it happen and came in on her day off to meet with me. She addressed all of my concerns and was able to mediate a successful closing. Strongly recommend her!
Art was great to work with -- very thorough, always available when I had questions, and really knows his product. The dealership physical plant was very nice. I'd give the whole experience two thumbs up.
My family has been using North End motors to buy the cars for our family members for years now. It is always a great experience from start to finish. We always reach out to work with John Fernandes every time we go. He truly listens and pays attention to detail when you describe what you???re looking for, goes over all questions you might have and you never feel pressured to purchase. He definitely puts the customer first to make sure they are happy and get what they need as smoothly as possible. Highly recommend!
Ryan was professional, attentive and so easy to work with. He made the entire experience so easy and enjoyable. I highly recommend working with him.
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