By the time I made it to Stephen Toyota; I knew exactly what I wanted, I just didn???t know from who. I had been shopping around and comparing salesmen pitches, which is truthfully exhausting. When I met with Saeid Heydari, it was different. He made the process about me and what I wanted. He didn???t try to jazz up and sell me a car or features I didn???t need- but had me lay out everything I wanted (and didn???t) and just made it happen. He was patient and fought for me, as a customer, to get what I wanted for the price I wanted. No matter how many times I sent him back to the ???big boss??? for a better price or to add or change something, Saeid did it with a laugh and smile on his face. He didn???t just sell me a car; he sold me his trust.
Serrvice changed when you get high mileage in your car
by CsabaN from DealerRater.com
December 4, 2018
I purchased several cars from our local Toyota dealership. Liked to doing business with them, Lifetime oil and battery is a great deal, specially if do you using your car a lot ! My Sienna is only 3 years old, but turned over 105K . The regular maintenance not smooth now, they didn???t do top of fluids last time, trying to charge for oil change...I think my name and phone # still in the computer files like original buyer w. free oil change, maintenance and battery ?!
My husband and I went in to Middletown Nissan to see a 2017 Infiniti QX70 that was on Cars.com. I was apprehensive because my car that I owned was still fairly new and in excellent condition but have always loved the QX70 so went to see. Needless to say, we left with the car.
The process was very relaxed. Our Sales Representative, Kaylen Torres was very helpful and did not push at all knowing I was struggling with the decision to trade in my car. During the buying process, we were asked what they could do for us to finalize the decision of buying the new car. Honestly, that was the first time I have experienced that at a car dealership.
Thank you Kaylen and team for making our first experience at Middletown Nissan a great one! I love my car!!!
Tony made everything easy and comfortable and explained every part of the buying process. It was a good buying experience. It helped that I went in with pre-approved financing and a specific car in mind.
Tony Colasacco made my visit and the recent purchase of 2017 Nissan Rogue a rewarding and enjoyable experience. He was very knowledgeable and thorough and consistently provided available selections until I found my pick. I truly appreciate his no-pressure sales approach. I will be buying again!
I waited a few months to post this, as I wanted to wait and see if the car is a dud. It isn’t. Runs fine. Tony was very helpful. Got me decent financing. Was very accommodating. The price was right, as well. No haggle, no hassle. Lots of cars to choose from. Why not?
I had a excellent experience at Bertera Subaru from working with my knowledgeable , friendly and attentive sales consultant Issa to completing the transaction with Crist the business manager. He was extremely helpful and make the transaction run smooth.
Shortly after entering the building we were graciously greeted by Anita. It was a cold Friday and we were offered snacks and hot beverage. Our questions were answered. At no time did I felt pressured to buy any vehicle. We requested to drive multiple cars and I didn't felt like I was testing their patience by the various requests. The rest of the rest were respectful but Anita stood out, she is the epitome of what it mean to be a great customer care respresentatives
The lot at Carite has a vast selection. I came there with a one track mind and was only going to purchase a Rav4 but ended up with a Nissan instead. So much to choose from, the cars appears clean and well taken care of.
I would not hesitate to shop here again.
It was our first experience bought the car out of NY state. The process was smooth, the price was fair with great customer service and finance. We found many cars to choose in our first visit and down to Nissan Rogue 2018. Special thanks for Gerald Sales person who so patience and genuine showed us the best deal and kept us update till we finalize everything. It was awesome!! And we were pleased that Eddie, the finance manager able found us a best rate for our car loan. And thanks to Janet who did all final paperwork fast and through. We will recommend this dealership with no doubt. We wish our new car will last for years and we will have a great rides thru the years!
I met with Paul Hewitt to lease or purchase a vehicle. Paul provided very excellent service.
I was not sure whether to buy or lease. Paul was patient and walked me through the various options and was very throrough! What impressed me the most was his ability to look at this from my perspective! I dealt like every step of the way Paul had my best interest in mind.
The dealer it’s self is also very professional, friendly and comfortable to be at.
If you are in the market for a new vehicle I highly recommend this dealership, specifically Paul
I was recently involved in a bad accident and needed help getting into a new car, especially since I owed on my car still. I could not believe how helpful Eddie the finance manager and Cort the owner were. This is the place to go! Wish i would have gone here the last time I was car shopping.
Coming from out of Connecticut to buy at Greentree.
by Snowy1628 from DealerRater.com
December 5, 2018
I drove from outside of Connecticut to purchase a truck at Greentree Toyota. Throughout the whole process the staff at Greentree were very knowledgeable and willing to help. With me coming from out of state there was some extra work that had to be done on my end, that I never had to do on purchasing a vehicle before. Everyone at Greentree Toyota was sympathetic to all the extra work I had to do on my end to make this deal possible and therefore gave me a great deal right off the bat that did not require any haggling over to attain.
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