Great experience from start to finish! During the test drive, I noticed a noise in one of the front wheels. My salesman (Mike Khurshid) noticed it too. He said he would have their service dept look at it the next day. He called back to say that the tires were mismatched, so they put 4 brand new tires on the car (no additional charge). When he drove it again, the noise was gone. I was just going to pick up the car, but he insisted I drive it again myself to make sure the noise was gone. This was a small sale for CarMax, but everyone there made me feel I was the most important customer they had that day. I left with my new car, and a handful of Mike's business cards to give to friends!
On a Sunday I inquired about a used car Byers Kia was showing on line. By 8:00 I had two responses. Jared, the first response was the salesperson I worked with. I drove up from Cincinnati on Monday morning. The entire staff was great to work with. They offered me a fair trade in. We agree on a price for the new car. The transaction was quick and I drove the car new car him that day. Thank you Jared!!!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I had scheduled an appointment to have oil changed and tires rotated. I arrived about 10 minutes early. I was told it will take a little over an hour but it was ready and washed in around 30 minutes. I am completely satisfied with service at Byers KIA.
My husband and I visited Chesrown the Sunday prior to Labor Day and they were extremely busy given they are one of the few dealerships open on Sunday and it was a holiday weekend. Salesman Joey Powell assisted us as we test drove several vehicles and ultimately purchases a 2018 Chevy Silverado truck. Joey’s patience, product knowledge and sales approach coupled with Chevron’s ease in transacting business made for a pleasant buy/trade vehicle experience. We highly recommend Chesrown to those contemplating a vehicle purchase. Customers for life - the Queen family.
The service was great!!!! From the moment I sent out that I was interested in one of the vehicles, I got a prompt response. Plus, the dealer made sure I was available and double checked when I would be arriving.
Had a great experience with Tony Thacker. He responded to my inquiries very quickly and was very open and up front. The vehicle is great, and he made it all very easy. I appreciate the transparency and courtesy we were shown. I would make the two and a half hour trip again for another vehicle.bjd
Couldn't have been easier to purchase a vehicle. Great atmosphere, helpful associates, great selection. I would absolutely recommend Byers to anyone looking to purchase a vehicle, new or used. I obviously don't need a car anytime soon but they have got a customer in me for life just because of my experience.
Came here to see a used 2016 V60 Volvo Wagon. This was our first time at the dealership and have never owned a Volvo. I was pleasantly surprised at the professionalism and atmosphere here. Our Salesman Thomas Ford was great. Very pleasant and professional. Everyone here was very easy to work with. We had a great experience and love our car. We will be back.
Had a great experience leasing a new Volvo XC40 at Byers this week. My salesman, Tom, was awesome. He was able to show me all the features of the vehicle and move the process along swiftly. I highly recommend.
Just bought a slightly used vehicle from Byers. Thomas Ford was a very personable salesman who reminds you of a favorite relative. I honestly hate the process of buying a new car butttttt....this purchase was a great price from the get go and Mr Ford was very attentive listening to my needs and treated my family well and made the process simple. I had very different experiences at other car dealers in Columbus where employees acted like there was no negotiating on things I did/did not want and made misleading statements about extra fees and costs. Mr Ford was very straightforward and all information and costs he quoted were spot on correct.
My husband and I went in to view a Toyota Avalon and met a very nice salesman, Thomas Ford, He wasn’t a “typical” salesman that you usually run from. He seemed very honest and had a great personality and wasn’t pushy at all. He was very enjoyable to work with. The whole dept was friendly but our salesman Thomas Ford put the icing on the cake. We love our purchase and our experience at Buyer’s Volvo.
The guys there were so great! Kyle was our salesman. He was polite and friendly they entire time. So easy to talk to. My child loved him. Then signing the papers we had a gentleman print out papers for my kid to sign so he felt included. Seriously such great service. We left very happy.
We took ad with us. They honored it and did not pressure us to buy other services - just explained the other services to us. In and out in less than 2 hours. They also gave us a great rate for 60 months. We would recommend.
Made the short trip (20 minutes) from Columbus to London and bought a new Ram pickup. This was the best customer experience I’ve had in years buying a vehicle. These guys are new to Central Ohio although some key staff are from the area. You have to check these people out....you won’t be disappointed.
Jason Smith is the man to see! Worked hard for me and beat up his manager to get the price right!! Best trucks in Ohio!!
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