I got a call around 1pm today asking me to bring my 2016 Corolla in for a recall repair. I was a little worried, but Bob Martin in the service department made the process quick and easy for me. I was able to drop my car off around 330, and it was ready for pickup by 540.
Took my 2014 Tundra to get 55,000 mile service. The servce was accomplished in an hour. The service manager Mozie Alcorn did a super job as always to ensure the service was performed in a timely and effective way. I will continue my service appointments with this great dealership. Thank you!
I got the best service at the Toyota of Escondido. My service advisor, Antonio Santos, was extremely exceptional. Antonio Santos went above and beyond to make my visit easy. I received an oil change, got a car inspection, brake inspection, and I even got my car wash. Very quick service. Thank you, Antonio! This was 11/10 service and I will be sure to go back for my next visit. He is a phenomenal employee that deserves all the best.
I worked with Art and he was very helpful. I used the online appointment maker but didn’t get a confirmation email, so I called and he got me my original appointment time. I arrived early and they immediately could take my car. Fairly quick wait time in the lounge- comfy chairs and a tv and coffee! What I also really liked is that there wasn’t a ‘hard-sell’ of things my car needed. Options were given but I felt zero pressure. Painless process- I’ll definitely be back.
Service writer (Peter) was great to deal with. His communication was superior. He throughly checked the needed repairs too. Thank you.
The overall team and experience was good, don't get my wrong, yet I was surprised not to see our vehicle simply washed after a $1700 repair!
We take our other Toyota to another local dealership for a simple 5,000 mile $57 yes $57 service and it's always washed. My advise. Make your customer happy by washing the vehicle. This final 'touch' of appreciation goes a long ways.
They were very helpful and friendly. Bo was great to work with. The whole process went very smooth and as quick as possible. I would definitely recommend this dealership.
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