Mike Stover was excellent to work with. He explained all maintenance issues prior to completion. Our situation was a long term fix. Mike set us up with a rental car and kept us updated on the progress of the repair. I highly recommend Mike and Team Toyota service department.
My experience buying my car here was beyond easy and everyone we worked with was extremely kind and helpful. I feel lucky to have found my dream car here, highly recommend anyone looking for a car to look into here, you will not be disappointed! Thank you everyone who made this a very positive experience!
This is my second purchase from Del and the staff were always friendly and helpful whenever I needed service. I will not hesitate to recommend dealership to family and friends. Martin was super sharing family photos and baby stories with us. Great guy!! Angel too was awesome and I commend Jim for his language skills.
The service at Springfield Piazza Honda is excellent. Any service performed on my car has always been explained clearly and done well. Any service technician I have dealt with has always treated me in a professional and courteous manner.
My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
Hands-down the best experience buying a car I've ever had. Ron was polite, knowledgeable, and not pushy in any way. The selection of cars on the lot made it hard to choose, since there are so many great looking vehicles in stock. I essentially left here with a car on nothing more than a handshake and a signature, as my auto loan couldn't be processed until Monday - but they went above and beyond to ensure I didn't have to drive back to Delaware from PA because of this little mixup. Be warned, there isn't a lot of room for negotiation in thier pricing, so don't expect to haggle much. However with the quality and condition of these cars - you really won't need to!
Went to the dealership a month after buying it - came back with absolutely 0 issues on the car! No better indicator of quality in my mind.
Thanks Ron! I LOVE this car!!!
The internet sales Communications were outstanding and helped streamline the process of leasing my 2019 Tacoma TRD sport. Erin, Ed, Angel, Joe, and Josh were all super helpful and very professional! Del Toyota by fa is the best experience I had in my lifetime purchasing a vehicle.
I was looking for a new lease and Jamie the GM reached out to me and was so responsive. Not only did they bring the car to me (1 1/2 hours away...thank you Pat) for the test drive, they brought the paperwork as well so I wouldn't have to take the trip back to the dealership. It took hours to sign and drive my last lease! The customer service was superb and I appreciate how flexible and patient Eddie Somers was with my late night texts about the features of the car. Thank you Jamie and Eddie for being so caring, having such integrity through out this process and also for your professionalism!
On Dec 1st, 2018 visited Conicelli Toyota of Springfield & Jay Johnson was the representative who helped us understand the various features with the SUV we bought & I really liked the attention that he gave us till we left from the dealership. He is a very good & kindhearted person. I wish him the best in his career.Thanks Jay!!
My sad day was made brightened by Conicelli and Ahmad.
by Pawlet from DealerRater.com
December 3, 2018
Today 11/30/18 is my 11th wedding anniversary but my 1st anniversary as a widow. I decided to purchase a SUV today to try to make myself feel better. Ahmad was very helpful and met my needs immediately. He does not know but his casual conversation did help me make it through the day, the almost 3 1/2 hours I spent in Conicelli helped me make it through a depressing day and I am happy with my end result, a 2018 Highlander.
The service I received when purchasing my new Tacoma was outstanding. Chris and the team over at Newark Toyotaworld really took care of me and got me in a truck that suits me perfectly. Would highly recommend talking to Chris Delpeche when purchasing your next vehicle.
My wife and I had our 2011 Sienna in for a recall/service bulletin and we had the pleasure of working with Cheryl. Not only was she very responsive via email and over the phone, she went above and beyond to make sure we were satisfied in a loaner while the parts were on order. We were kept up to speed the entire time and left their facility completely satisfied. This is the only Toyota service center that we will ever visit....period! Mike Simon
Coming to this location to buy my car was the best decision. It was a very nice lady at the front desk, Felicia made me feel very comfortable and answered all of my questions. I had several and she was very patient. The process was easier than expected and I definitley will recommend this location!
Great service, very friendly and welcoming. Also a very easy car buying process. I would highly recommend this dealership.
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