The service department has always been very knowledgeable and helpful. I have had my car serviced the whole time I have had the car. UNTIL...……..I was told that my car needed brake pads, front and back, and the rotors turned. The quote was $500.00. I found a brake and alignment specialist who will do it for $235.00, therefore I feel that your prices are very high.
Wow. I am going to start off by saying that the people who work here are just genuinely good and honest people.
I was buying a new Jetta after returning my Jetta for the TDI settlement. As an out of town buyer I was originally nervous about driving 2 hours to a dealership with really low prices. Kristian roof made the out of town purchase very simple, and ensured me that they are reliable in their prices. The night before we were going to drive to get the car, we experienced a hiccup and was able to talk to the General Sales Manager, Wofford, at 10pm on a Friday night. He was available and quick to get back to us, and very accommodating. Buying the car the next morning could not have gone any smoother. There were NO surprise fees or problems purchasing the car. Kristian and Wofford were a pleasure to work with.
This brings me to Patrick, the finance manager. Patrick was great to work with the day I bought my car. One week later he was willing to talk to corporate about my TDI settlement problems. AND he spent 2 hours talking to my DMV when I returned home when they tried to overcharge me. This really shows that they care about their customers even after you buy the car.
The customer service at Vic Bailey VW cannot be matched. Their prices were the lowest in the area, combined with their honesty and amazing customer service, I cannot imagine buying a car from anyone else. I would suggest Vic Bailey to any out of town buyer! Thank you!!
If you do your homework on the car you want and they have what you want, do it! The best part was, the car was delivered to me! I felt like a baller when the car showed up in my driveway. Customer service was amazing. Best part, no pressure. Just me and my laptop, looking at all the cars until I found what I wanted. Just do your homework on the vehicle, you can't go wrong!!!!! Thank you all at VROOM........
Bought the truck from RJ. Didn’t play games like the other dealerships in the area especially Lake Keowee Ram. (Ridiculous to deal with). Didn’t play around on price, were to the point and couldn’t have been easier. The next closest deal I got was almost 2k more. RJ had all the paperwork ready, I was in and out with my new Ram. Save aggravation and games and buy from Benson!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Raphael Tucker was amazing to work with while I was buying my car. From the first time he called to talk to me about the idea of buying a car he was professional, caring, and kind. Then when I was test driving cars and asking a million question he was patient and reassuring. By the end of the experience I had fun working with him and LOVED how Carmax takes care of people. I will forever be a Carmax buyer and I will totally be seeing Raphael Tucker again. Can't wait to tell everyone I know to go see Raphael Tucker.
Brought my car in for a service campaign update and I was worried about a noise from the transmission and their technician was able to determine where and what is causing it. They corrected the problem and no worries. Thanks Toyota of Greenville!!
Best car buying experience ever. The guys work as a team and the financing was easiest ever. No dickering back and forth. I will be sending new customers to them. Thank you Mike for being ready to sale me a car!!!!!!! Y’all rock....
I was hesitant to go in due to my credit score however my car was on its last leg. I asked for Smitty who immediately let me know they'd take care of me. I was then handed over to Brandon. Brandon was knowledgeable, kind, and extremely helpful. He and the finance department went over and beyond to put me in a 2019 Corolla SE. I am extremely grateful to the Toyota of Greenville team and would recommend them to everyone going forward. Thanks again Brandon and Team!
I was in the market for a newer smaller car and had searched everywhere. Seemed like no one could help me get in to my dream car. I finally decided I would try carmax and no regret whatsoever. They helped me find the exact car I wanted and the approval was fast and easy. Would reccomend to anyone shopping for a car.
GORDON MCEACHIN IS AN AWSOME SALES PERSON. I CAME TO HIM WITH PROBLEMS THAT I DIDNT THINK THAT HE WOULD BE ABLE TO HELP ME WITH AND HE JUST......DID! NO PRESSURES... NO JUDGEMENTS... JUST TOTAL AWESOMNESS! ALSO DELT WITH DALE WARD. HE IS THE SAME WAY! NO PRESSURES. NO JUDGEMENTS... HE EVEN HELPED ME PICK THE CAR THAT WAS BEST FOR ME! 😀 I WOULD ABSOLUTELY RECOMMEND THIS DEALERSHIP AND THESE TWO AWSOME PEOPLE! THEY ARE FANTASTIC!
I bought a 2016 Malibu from another location. I went to the Chevy dealership in Greer and they were talking over 300$ in repairs that might not even fix the problem. I went to Kevin Whittaker on Laurens Rd and William, a service tech, was awesome. Mind you I had already called my credit company to pick the car up. William was kind polite and professional. He helped me get a loaner car while mine was being looked at. My car got a new engine. William was nice enough to inform me that it had previously had work done on it and what would probably happen. I'm keeping my car. If it hadn't been for William and the awesome service they provided I would have messed up my credit. Thanks guys!!
I Greatly appreciate the service I had with Laurel Caylor and Everyone who helped me. Definitely recommend Nissian of Greer! Everyone was very helpful from the time I walked in until the deal was made and I left feeling great.
Im very pleased with the fast friendly service and purchase of my car. I traveled from North Carolina thanks Mr. Christopher Morton! Highly recommended if your looking for a car.
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