I had a great experience buying a car at Budget! everyone was so nice and i got a great price on my Subaru! Very helpful staff and I was greeted right when i came onto the lot! Check it out if you're looking for a car!
I don't normally take the time to write a review, but I felt obligated due to the great service I received. I came in looking for a specific car. My agent didn't rest till he found that specific car. He was very nice and courteous. I never felt pressured into anything which was very appreciative. I'd highly recommend Jack Ingram Nissan.
Great buying experience at Lynch Toyota in Auburn,
by Rochester from Salem, AL
October 1, 2015
After finding a car we liked on Cars.com, we went to Lynch Toyota in Auburn, AL. Our salesman was Jarvon Cubitt. From test driving to final sale, Mr. Cubitt was just what we like to see in a car salesman: friendly, not pushy, knowledgeable of his product, willing to please his customers. He even programmed my cell phone into the car system for me since my husband and I are not exactly savvy on these new devices. He introduced us to the service manager, stood with us while we waited for the new car to be brought to us...gave us the V.I.P. treatment. I had a question after we had had the car a week or so; he was quick to help me on the phone and has since called me to be sure everything was working well. We are very impressed with this salesman and this dealership.
To start off with, my grandmother was in a pinch and needed a car. She had a Mitsubishi Lancer before my cousin wrecked it. We drove from Columbus Ga without an appointment, having just seen photos on this site, and arrived to find that their were several vehicles that fit the bill of what she wanted but price was still a concern. Needless to say, she bought the car and was happy doing it. She got such a good deal that she purchased the maintenance plan to go with it. We like to drive up to Auburn for our service since we have had such excellent service. It's nice to know that their are still good people out there that don't take advantage of senior citizens. Thanks Lynch Toyota, you have done my grandmother right, and I'm so thankful for that.
I bought a 2006 VW from Ken who was so personable and did not play the car salesman games I have become accustomed to as of late. The car I purchased was As-Is, which is always a gamble. After about an hour or so of driving I noticed an occasional hard shifting and took it to a VW dealership who told me that the Transmission is nearing end of life and would need to be replaced. I was in a panic knowing it was purchased As-Is. I immediately called the dealership and spoke to Kevin who asked me to bring it back. He offered me a replacement vehicle while he had the transmission replaced free of charge!!! This is the type of service that you always hope to get but never do. What an outstanding group.
I was traveling from out of town and was having issues with my Corolla. I had no choice but to stop at the nearest dealership for help. I did not have an appointment and understood that it may take several hours. After 5 HOURS!! and no one had even looked at the car, Kevin (wonderful service rep) assigned my car to a mechanic to help. All I needed was new tires which took another hour and a half. I have never had an appointment at my Toyota dealership in Atlanta and have always been taken care of as a valued paying customer and never been there longer than three to four hours on any service/repair I've had done. After my 7 hour experience at Reinhardt, I believe they need to reevaluate the way they handle their customers with no appointments. I left there feeling neglected, unimportant, and pitied by every mechanic and rep who walked by who knew I'd been there all day. I was grateful that I was able to have it fixed and that I didn't have to spend the night at a motel over tires but no customer should ever have to feel as I felt that day.
I had the best experience of my life buying a new Lexus from Reinhardt Lexus. My salesman Mark Harmann was very helpful answering all of my many questions, he helped me get exactly the car I was looking to buy. No high pressure sales. I most definitely would recommend Reinhardt Lexus to my friends and anyone.
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