Volvo - Received great service during an oil change. While there we decided to trade in my XC60. Received great service from Shay, very patient and polite!
Everyone we dealt with had the same polite and positive attitude. Great job everyone!!
If you are in the market for a used car at a great price, make this place your first stop. For me, the price of the car was not the reason I purchase a car here, it was the fact that the mileage was low and the car still carries some of the factory powertrain warranty. Aside from a few minor cosmetic chips and scratches, which I buffed out easily, the car looks brand new. Another plus is the fact that Hertz does a great job if maintaining their fleet, so you know that machanically the cars they sell are road ready.
I pretty much just want to copy the previous persons review because I basically had the exact type of experience. Matt and Tom and the Killeen, TX location were excellent. From arrival to driving away in my new car took less than two hours and that included the test drive and evaluation of my trade-in. That's pretty quick in my experience. The car was in excellent condition, especially given that it was a previous rental. Hertz really only puts there best cars available for sale. You'd think my car was band new even though to it has 49k miles. I would definitely recommend this dealership to anyone.
I had been searching for weeks for a good deal on a Prius in Arizona or California. One evening I looked at the Hertz website and expanded my search and saw the model I wanted at an excellent price at the Hertz Car sales location in Killeen, Texas. I called and e-mailed and ended up working with Matt Brito. Matt answered my many calls and e-mails over a couple of days. He was responsive and patient! When I told him I wanted put a deposit on a car so I could come from out of state and buy it, he held the car for me, and even came to the airport to pick me up. While at the Store I worked with both Matt and the location manager Tom Boaz and they were very pleasant and efficient with the paperwork. Having bought a used rental car before I expected some wear. Aside from a few expected blemishes, they had the car clean and showed me that two new tires had been installed, and oil change just done. I drove the 950 miles home and the Prius ran perfect and did average over 50mpg. Matt and Tom are true gentlemen and Hertz is fortunate to have them as employees. No pressure at all and everything was as they described.
We had a great experience with John, Matt and Thomas Boaz. The made the car buying process so easy, no pressure. The price of the car is the price of the car, the gave us a great price for our trade in. It was worth the drive and would do it again if they have another vehicle we are looking for. While there they had people calling from other cities and states wanting to purchase their cars because the prices are that good. We got a quality newused car at a great price. Thanks Gentlemen!!
I bought a used 2015 Nissan Altima, totally, over the internet from Lucy Skirvin at Dodge Country Killeen. She was very patient (emails) and handled all the necessary paper work and financing. I bought the car, sent her a credit card deposit and the next day arrived at Dodge Country to finish the deal. I was met in the parking lot by Raul Rivera and he had reserved an upfront parking space for me. Then less then 30 minutes later I was in the finance mgrs. office signing the deal. Since I live 98 miles from Killeen, Raul got Christopher Rodriquez and Nick Schroeder to follow me home and deliver my car! Dodge Country made me feel like a VIP and I have never been treated so professionally at a car dealership. I will surely buy my next car from Dodge Country, Killeen and recommend others experience this dealers Pro Customer Service. This Dealership has set the bar very high for other Dealers to match there style!
I have dealt with Tranum for years. I was approved in August didn't purchase then and returned back in October. My information was still active and I was approved. I was on a time crunch and Dan stepped up his game. I walked in that morning and before lunch drove off with my 2017 VW Passat! He was very fast with getting information on vehicles I was interested in. I was able to test drive and the team worked quickly. If you have dealt with Dan you are dealing with good people.
I've been buying cars from Dodge Country for fifteen years and it's always easy. The greatest experience ever. Dodge country will take care of you. No matter what you can get a quality new or used car or truck with the payment to fit your budget.
We could not have had a better experience! Loren Lookingbill and Cody Beaird are wonderful and went above and beyond to meet our needs and expectations! Absolutely the best car experience I have ever had!
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