My husband and I came in looking for a bigger vehicle to fit our expanding family. We 0retty much knew what we wanted. We told our salesperson and he immediately pulled the exact car we wanted. We worked quickly through the paperwork and went home with the vehicle that night. Fast, friendly and courteous environment!
We were looking for a car with big leg room and good back support for my son. Westherr Toyota Jeff helped my son went over more than 10 cars, from options to final purchase, Jeff provided professional assistance. This is 6th car we had with Jeff and we are very pleased of his services!
I contacted WH regarding a used vehicle I saw on Cars.com. They followed up (several times) with calls and offered to bring the vehicle to dealership closer to me. I haven’t received confirmation of this but when I get it, I will be impressed and grateful regardless if I buy a vehicle from them! They are persistent but impressive.
Thanks! Mike Uschold and frank DuQuette are the best. Mike greeted us and totally catered to our needs. He had patience and covered all details and we were happy to continue the process and finalize! I look forward to more business with West Herr because of this experience.
I took my car in to Basil to get it inspected. The people were friendly, the service was quick, & the waiting area was comfortable with a phone charging area & 2 computers. And my 6 yr old loved the complimentary fruit!
The service department is always helpful and the people are always pleasant. The service is professionally done. The waiting area is clean and offers free wifi and computers for your use in an separate room.
The Purchase process of my used car was smooth and hassle free, very straightforward with the team at Basil. The invoice only issue was an item that I flagged with the car during the test drive was not addressed come car handover time, despite several chasers... now I have to return to the dealership to get it addressed, which is inconvenient and should not have been necessary...
Bryon was attentive, informative and helpful throughout the buying process. He helped me understand all the features and how to use them. When I picked up the car it had all the options for the agrred upon price and was the desired color. Bryon has called to follow up and answered all my questions. This was a positive buying experience and I love my C-HR.
Greg Palmer, our Dorschell Used Car salesperson, was altogether superior in terms of professionalism and dedication to customer service. He made my used car purchase a breeze--in fact a most pleasant experience. I would return to Dorschel to work with Mr. Palmer in a heartbeat!
Jason was easy to work with. Return time on questions was very quick. Customer service was great from sales to service. Would recommend this dealership. Excellent service.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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