This is a great place to buy a car! Everyone was very friendly and seemed to be really enjoying themselves. I feel like I got a great deal on my car and it wasn’t like fighting a tiger to get a good deal. Overall, it was a really good experience!
Tuesday I went into the dealership knowing that I wanted to trade in my car. I worked with Kenzi Phippen over the phone before steeping foot into the dealership. Right off the bat they offered me 3K more for my trade (without even seeing it) than another dealership did and they ended up giving me 5K more for my trade!
I didn't even know what exactly I wanted. I gave the sales manager and Brandon the information on what I wanted, they pulled up multiple vehicles and gave me many options.
I have worked in the dealership world for over 5 years, and am very versed in the purchasing of a vehicle. I can HANDS DOWN say this was the EASIEST car buying experience I have ever had, or witnessed.
Props to Brandon, Kenzi, and Ren. I've already refereed a few friends, have talked to many people about my wonderful experience, and will continue spreading the word.
This is the second car I have purchased through Tony and he is an outstanding salesman. Everything you want when purchasing a car; professional, knowledgeable, understanding, and honest.
In addition to Tony, my experience with other Garber folks has been excellent. I would highly recommend Tony and Garber Toyota.
We visited a few dealerships and are glad we landed at Northbrook. Larry in sales listened to what we needed, answered questions and gave us good options. Manny and Anthony were very helpful in processing the sale. We were not familiar with all the new safety and communication features and they took their time in explaining these to us. We feel that if we continue to have questions we will get excellent customer service there. And best of all are very happy with our new Toyota!
Samuel Tucker is the absolute best most honest salesman I have ever dealt with ! He took the time and didn’t rush me with my decision whatsoever and continues to check on me after sale . I would wholeheartedly recommend him and will to anyone wanting a relaxed car buying experience !!
I am an international student and I leased a car from Bennett. Two important things I want to share about them:
1) First, I had an offer from another dealership and I call them and I asked them as my local dealership to match the price. Not only did they match the stated price in my quote first but they also gave me couple of dollars more discount.
2) The process of being accepted by Bank and Toyota based on my university documents was really smooth and the sales and finance people were optimistic and smiling all the time.
Specifically, I recommend Product Specialist, Richard Berkheimer who was my contact there. He is totally honest and knows what he is doing.
Adrian Sirbu is the sales person who I dealt with on my purchase of the Certified Pre-Owned 2015 Tacoma. After my initial test drive I had my son stop by to drive the Tacoma I bought and a brand new Tacoma just to compare the difference and to decided which direction I wanted to go. Adrian met my son and provided the truck I bought and the brand new Tacoma for an extensive test drive. I ended up working the deal via text message with Adrian, I sent him a message on what I was willing to pay for the Tacoma and what I wanted for my trade and with in minutes he replied. Not only did we agreed on the price, Adrian also got me the special 2.9% financing rate that was being offered on the Toyota Certified vehicles . When it came time to meet with the F&I, Matt Matti was just as easy going as Adrian, he did not pressure me to get anything that I did not need or want or tried to bump up the finance rate. Overall it was a positive buying experience and I will recommend Bennett Toyota to any one who is looking for a New or Certified Pre-Owned Toyota.
This is the fourth car that we've bought from A1 Toyota. Three of the purchases were handled by Dado and were quite pleasant. One deal with Manny was not. We are satisfied with the workings of the rest of the dealership with one exception. The manufacturers put soy based wire covers in the motor of our 2011 Prius. Mice get into our garage and have caused havoc. AI Toyota has charged us with the expenses which this mistake has entailed. We live on a country wooded acre. Our cats keep mice from the house but do not patrol the garage. We'll end this by repeating that it is a pleasure to do business with Dado
Their check in is efficient which is critical at a super busy shop. The shuttle drivers are personable and run on time. The service liaison communicates well and is helpful. My favorite service out of three I???ve tried.
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