This is the 5th vehicle I’ve purchased in the last 5 or so years but it was the #1 experience hands down. Shaun and Robert landed me on the perfect truck and helped be out of a difficult spot while getting me into more truck at a shorter term AND lowered my payments. What? How crazy is that. Thanks fellas
Curtis Wright, you wow'd me. Great price, great product knowledge, great process. In and out. Why? Because Curtis took care of it all. I came from another dealer who actually watched me walk out his door. Now, I know my legs are nice and all but really? When I went to Town and County, ain't no salesmen putting out their smokes and running up to my car. No, sir. Curtis was first class. Working together with the manager, Amer, I got it all and more. Thanks guys!
The standard, Dan Ingrassia the Product Specialist was GREAT, knew his products and presentation was text book. Carlos was the Middle Man, running between upper Mgmnt and Me. His delivery of the figures were also text book. Accepted payments with no money down, 72 months new 2018 Rav4 and New 2019 Corolla. Chris and Nate, the Upper Mgmnt that makes the calls and deals with the Banks were spot on. I'm going misspell this one, but (Christiana) in finance, lovely and very Professional young lady was text book and provided what was given to her through the chain and then the part of signing the Bible on 2 cars began. It was during the "Bible Stage" that something wasn't right. Somewhere between our deal at the desk with Carlos and the Finance Office, the terms on the RAV4 got bumped back from 72 months to 75 months, which totalled just under $1800.00 for the 3 months (ie..the down payment they wanted us to do). But in the end, all is good. Bought 5 cars from Toyota North Charlotte before these 2, and we will go back...
Good experience from the time we pulled up. Nice salesman who knew the model we were looking at inside and out. Did not plan on buying the car that day, but it was such a pleasant experience we signed on the dotted line that very day. I love supporting local businesses.
This was my husband and I, second purchase with JT Kia within a year and a half. Leon Logan made the process quick and easy. He didn't try to force anything on us. We told him what we wanted and he delivered. Thank you Leon and JTs Kia!!
Bought my son his first car took it home that week first week check engine light came on brought it to the dealership couldn't fix it had to bring to dodge fine went home two weeks later car died called Nissan told them i was told by the manager you get what you paid for so didn't want to help only willing to take care of the diagnosis and nothing more 3 weeks with the car bad customer service don't care about the customer only the money so watch out buying a used car from there they will screw you
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