This was an excellent experience. Bob Knowlton was knowledgeable and patient with me through the process of purchasing a new vehicle. I traded in my 2008 Toyota 4 Runner and was pleasantly surprised how much they gave me as a trade in towards the purchase of a 2017 Toyota 4 Runner. Very professional folks, outstanding service department, and excellent inventory. I rate this as one of the best car buying experiences I have ever had. I highly recommend Rochester Toyota!
Most people are whiners and can’t drive
by John F from Princeton NJ
January 12, 2019
Bought a 2018 Camry SE left over in ultra white with black interior. So far I love it. I’ve read many online complaints about the 8 speed Trans. I’ve had 0 problems with it to date. The car does learn your driving habits so it may take a few hundred miles for both you and your vehicle to learn each other. It’s quiet smooth and handles lovely. Very sharp looking. I’ve owned Honda’s Chevys Fords Chrysler’s Etc. been driving anything with wheels for 20 years, this is my first Toyota. I was going to go with the 2019 Accord but HATE the new Fast back design and the fact they only come in turbo which cooks your engine over time turned me off to them. I opted for the Toyota’s Camry SE instead. I Love the new sporty look and interior and the engine is more than powerful and peppy without all that turbo nonsense. My biggest complaint in there’s no heated seats in the 2018 SE other than that it’s a well designed sporty reliable car . The technology is unparalleled to anything I’ve have had personally. The Entune takes some getting use to but I have no major complaints or objections. No CD player but who cares with the way music is on our phones now. Might as well have a record player installed next to your 8 track deck if that’s what you want !😂 if you want a reliable car with a great reputation I suggest get one . Happy Hunting to you.
The “check in” guy, Greg, has been very efficient and friendly every time we bring our car in for service. The customer service desk people are also the same. It does not feel like a “stuffy” and “upselling” environment that we have experienced in the past with other Toyota dealerships. Fast, easy (maintenance) service and no issues with my car so far. Thank you!
by kristen from nashua nh
January 12, 2019
The fact that it's not what I wanted and that was the fault of the dealer is not part of the review for the car itself. If it had everything that I had wanted for features it would be perfect but the overall style, comfort, handling, and reliability of the car I believe are great!
You guys are ALL so amazingly kind, caring (about my vehicle and me), and genuine. Not only do I KNOW that my vehicle is in skilled hands, I know that your team is really looking out for me and my safety. Plus, I have a blast talking with everyone!
Good car, interior design flaws.
by Davey110 from Kelowna BC
January 11, 2019
2018 Camry SE Hybrid - Poor interior design:
Lack of storage space:
glove box is very small; no overhead sunglasses holder; space under wireless charger is useless.
General interior design:
Driver's seat heat control is hidden by centre console; buttons on dash hard to find by "feel"; reflection of chrome on dash interferes with side mirrors (esp. on sunny days)
Nice people. They bent over backwards to make sure my work was completed in a timely manner. I did not have an appointment on a very busy day (recommended) but they still were able to work around my schedule and get me in
I love it!
by Jillameana from Birmingham AL
January 10, 2019
One of the best cars I've ever owned.i absolutely love it!!!!! It was my first Toyota and I'm sold....it's my new favorite brand of vehicle
Grappone Toyota service is always professional and efficient. Waiting area is comfortable and the team is good about keeping you informed of progress and any unexpected concerns that might arise during service.
by Mockmomma from Monroe,La
January 1, 2019
Awesome car!! Love everything about it!! Same Toyota reliability that I received from my 2011 Toyota Camry. Great Value for the car and amenities!! I’m sure I will enjoy it for many years.
Easy and helpful employees, excellent service. Quick workmanship. Very pleased, excellent experience all around. Great quality of service and repair.
Finally some good acceleration from a 4cyl Camry
by Chrisf608 from Salem, WI
December 24, 2018
I’ve only owned it a month but I’m rather impressed by the engine and transmission performance. I don’t really care for the non-removable rear headrest makes for a weird looking anchor point for child seats. Overall I’m happy I bought it, I should mention I’ve been averaging 38mpg combined!!!
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