Service was fast and great quality. I was treated great. Very friendly and polite. Definitely loved this Murfreesboro location. Will be coming back for future services.
Most people are whiners and can’t drive
by John F from Princeton NJ
January 12, 2019
Bought a 2018 Camry SE left over in ultra white with black interior. So far I love it. I’ve read many online complaints about the 8 speed Trans. I’ve had 0 problems with it to date. The car does learn your driving habits so it may take a few hundred miles for both you and your vehicle to learn each other. It’s quiet smooth and handles lovely. Very sharp looking. I’ve owned Honda’s Chevys Fords Chrysler’s Etc. been driving anything with wheels for 20 years, this is my first Toyota. I was going to go with the 2019 Accord but HATE the new Fast back design and the fact they only come in turbo which cooks your engine over time turned me off to them. I opted for the Toyota’s Camry SE instead. I Love the new sporty look and interior and the engine is more than powerful and peppy without all that turbo nonsense. My biggest complaint in there’s no heated seats in the 2018 SE other than that it’s a well designed sporty reliable car . The technology is unparalleled to anything I’ve have had personally. The Entune takes some getting use to but I have no major complaints or objections. No CD player but who cares with the way music is on our phones now. Might as well have a record player installed next to your 8 track deck if that’s what you want !😂 if you want a reliable car with a great reputation I suggest get one . Happy Hunting to you.
Great experience, nice facility, helpful staff and thorough examination of my vehicle. Went in to get the airbag recall replacement completed. I was given a list of items that will need attention soon and not pressured to have them completed immediately. It was very different from the high pressure service centers I???ve been to in the past that make you feel like your vehicle is going to fall apart if you don???t get everything fixed immediately.
Good car, interior design flaws.
by Davey110 from Kelowna BC
January 11, 2019
2018 Camry SE Hybrid - Poor interior design:
Lack of storage space:
glove box is very small; no overhead sunglasses holder; space under wireless charger is useless.
General interior design:
Driver's seat heat control is hidden by centre console; buttons on dash hard to find by "feel"; reflection of chrome on dash interferes with side mirrors (esp. on sunny days)
Had my trade appraised, a good deal on a used Prius V, plus financing and paperwork finished in under 2 hours on a Saturday!! Chris Elam was my salesmen. Chris was able to answer all my questions(many via text before I arrived), and guide me through the steps. I’ve now purchased 4 Hybrid Prius vehicles and 1 preowned Tundra from John Roberts and have had nothing but great experiences out of the sales department. Additionally I have had most of my service work done there and they always have good coffee and great service.
by kristen from nashua nh
January 12, 2019
The fact that it's not what I wanted and that was the fault of the dealer is not part of the review for the car itself. If it had everything that I had wanted for features it would be perfect but the overall style, comfort, handling, and reliability of the car I believe are great!
The customer service was excellent. They prepared a schedule for future maintenance. They also helped me with a problem that I had with the right mirror and ordered the part that was needed to repair the window.
Very reliable car.
by skeeter from mtn home idaho
January 11, 2019
This car is very reliable and a great gas saver. Looks beautiful and drives excellent. The interior is very nice and it has very little noise inside.
This is the only place I take my 4 runner for service. They do great work and my SUV is always in good shape when I pick it up. Sure wish they had a complimentary car wash service like my previous dealer had.
I love my Camry
by JudieB from Kettering, OH
December 26, 2018
I love my car. It runs great and the interior is so comfortable. I couldnt be more happy with my vehicle. I would recommend a Camry to my family and friends.
Great customer service! I appreciated the friendly team and how knowledgeable our salesman was with their product. My first Toyota; I like it well enough so far it may not be my last.
Finally some good acceleration from a 4cyl Camry
by Chrisf608 from Salem, WI
December 24, 2018
I’ve only owned it a month but I’m rather impressed by the engine and transmission performance. I don’t really care for the non-removable rear headrest makes for a weird looking anchor point for child seats. Overall I’m happy I bought it, I should mention I’ve been averaging 38mpg combined!!!
Routine service - professional, prompt, fair pricing, and nice waiting area. Worth the drive from Franklin - low key and far less chaotic than Nashville area dealers
Most Reliable and Sexy Looking Vehicle I’ve Owned
by Toyota Girl from Ladson, S.C.
December 23, 2018
I just purchased the vehicle on 12/19/18 and every time I look at my vehicle I know that I made the right decision to purchase this vehicle 😀😀😀. I downsized from a 2016 Limited 4RUNNER and I’m very happy with the smaller vehicle.
Working with jeff Williams has been GREAT. He has been so helpful and on top of things with our new van even long after the purchase was finalized. I really appreciate everything the dealership has done for us
Drove four hours to reach this dealership which was out of state for us. Pricing of the vehicle and trade in allowance very fair, worth the drive. Salesperson and sales managers very polite and accommodating with very easy buying process. Our only complaint is the not so optimal communication between the sales team, finance team and repair shop. All was well in the end but it could have been a perfect transaction, rather than a lot of back and forth. Overall, we would shop there again but beware of potential miscommunications between their staff.
In the early stages of car shopping for a family-friendly SUV, we stopped by City Auto in Murfreesboro, TN while out there running errands. We were not there anticipating to purchase a vehicle that day. However, things changed.
Steven Ray, the salesman, was the first to greet us. He was not pushy, annoying, or anything like your stereotypical salesman would be in your head. He asked questions and let us talk more than he talked. He was very personable and made our experience outstanding. He provided a thorough answer to ever y question we had. If he didn't know, he made a quick phone call to get the answer we needed. He insisted a test drive in a few different models, just to get an idea of what we were looking for - even though we made it clear we weren't looking to purchase that day. (... I guess that's how they get you)
He walked us through what to expect in the buying process. Gave us little hints to get better pricing and APR.
After the sale, he called us numerous times to ensure that we were happy. A few days after the sale, a few weeks later, then a month or two down the road.
Highly recommend City Auto and especially Steven Ray.
Choose to work with no other companies only Wholesale inc. Cavender, Lukas, and John are some awesome paperwork. This will be the second vehicle I???ve purchased with this company and as long as they keep people like this I will continue to purchase in the future.
Great service, courteous & friendly staff. Very easy to make appointment.
The wait was not too long & the complimentary coffee made the wait much bryyt
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