Vallejo Toyota was great. Not only did the find the exact car I was looking for they gave me a fair price. Nataly Diaz did a great job. Would come back and even tell my friends to come all this way to get a car.
My wife and I had a great experience when we bought a new car at Toyota of Vallejo. I would like to thank our salesman, Dan Terruel, who was there for us for any questions and concerns. Dan is knowledgeable and easy to work with but most of all he went above and beyond to make sure we're happy. All in all we are totally pleased with our purchased . The following week my son went to Dan to buy a new truck.
Ryan Macoy went above and beyond to make our dream come true. He treated us with dignity and respect. He did everything possible to get us what we wanted with us not having the best qualifications. They treated us like family. I will drive 4 hours again and refer him to everyone I know. We will never go to anyone else. Thank you so much Ryan
The service is great! The online tool to schedule does not update the service records at Concord Toyota. Recommend that it not be used and call the service there. I have used it twice and been told I didn't have an appointment. Luckily they were able to still do the service.
Rodney was the easiest sales guy to work with. I usually can’t talk on the phone all the time because of work and Rodney was easy to work with based on the fact that he could text me and email me my answers to all my questions.
Plus the great deal him and tony gave me!
John Chan was patient, listened and took care of us. He wasn't pushy, didn't try to sell us things we didn't want or need, and allowed us to change our minds midway through. We felt listened too and helped throughout the process - and we love the car. All the financial details, the contact with our bank, insurance and DMV was handled really well. We felt very informed about our purchase. Colt Davis deftly walked us through all the final pieces of the process and was great too. The only thing that could be improved was the detailing before we drove away with the car. The focus was on cleaning the exterior. There was still some dirt, caked on things in a cup holder, etc. on the interior.
What a welcoming dealership! From the moment my daughter & I walked in I felt confortable. No one was pushy, just wanted to help. We spoke with Martin on the phone to let him know we were coming. He listened intently to my situation of ??? I need a car ASAP ??? He said sit back and relax I???ll do all the work soon I was the proud owner of a much needed vehicle! I would recommend Martin, any of the wonderful staff but also this dealership! Thank you for making this stressful situation I was in turn into a wonderful positive experience! Thank you again Martin !
I came to trade in my 2014 Nissan, realizing I needed a better car for towing my vintage trailer and going on trips. Also as a nanny I needed a car that was completely and totally safe for driving around other people???s children. Charlie was great at finding me a wonderful match for both. I highly suggest him, he is definitely not one of those annoying sales people and was really patient while I decided.
This was my first time having to go to this Service department since this is my first Acura. First of all I want to let you know that Yves Vrnoga who wrote up my order was very professional and extremely helpful. My service was to pick up my key number 1. I had no idea that this takes around 90 minutes because of programming. I was so greatful that they drove me somewhere where I could wait and did some errands. even though there was a mix up and I have to return for key I highly recommend this service department. They took care of me. The only drawback is I live in Brentwood and have to return.
Martin Cole and sales mgr all were awesome (sorry can’t remember his name) friendly and professional. Very refreshing as usually dealerships play games. No games here
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