Highly recommended, smooth out of state experience
by Glen P. from Los Angeles, CA
November 15, 2018
Salesman Brian Trask was a great help in buying a rare car from out of state. All emails and questions were answered quickly and thoroughly, and the whole process was smooth and easy. Great customer service, would highly recommend Brian and the Romain team.
D PATRICK MERCEDES, Excellent Dealership!
Tony Ricketts, Solomon Moscovith & Jacob Wade & Kasey are “GREAT KNOWLEDGEABLE PROFESSIONALS! SO VERY HELPFUL!
MERCEDES BENZ “CONCIIERGE Service” (Which I have had with each New Mercedes) NEEDS COMMUNICATION & TRAINING SKILLS DESPERATELY “!!!
( Many representatives there I found to be “ RUDE IDIOTS”)!
I was so fortunate to have bought from a great
knowledgeable, caring dealership!!
They really work hard toward helping you find what you are looking for if they don’t have it right then they don’t stop looking if you tell them your looking for something different then they will look for that they try and make there customers happy
I was in town visiting my sister when I was involved in an accident. I wasn’t planning on trading. I found it to be a very pleasant experience. A female doesn’t get treated this way when buying a car in Houston.
We found 2010 Toyota Camry via internet. We used internet 'chat' to schedule test drive, only to drive 29 miles from Indiana to Kentucky to find car had been used by service department as a loaner and was not available to test drive. Jared Fuqua told us the truth and offered to drive the car to our home so we could drive it. We arranged that and he arrived right on time and took me on a test drive. Jared handled contact, answering all our questions and being available when needed. He had everything done that we requested and we drove to Kentucky again a week later to pick up the car. The dealership was having a cookout and we shared lunch, and after a visit with the financial office,we drove off very pleased with the transaction. Having the price up front and lower than other dealers really caught our eye. We would shop here again, even though many dealers are closer.
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