I have dealt with Tranum for years. I was approved in August didn't purchase then and returned back in October. My information was still active and I was approved. I was on a time crunch and Dan stepped up his game. I walked in that morning and before lunch drove off with my 2017 VW Passat! He was very fast with getting information on vehicles I was interested in. I was able to test drive and the team worked quickly. If you have dealt with Dan you are dealing with good people.
We could not have had a better experience! Loren Lookingbill and Cody Beaird are wonderful and went above and beyond to meet our needs and expectations! Absolutely the best car experience I have ever had!
It was an excellent experience. The salesperson, Richard Vargas, did a great job of pointing out the value of the Prius and answered all of my questions. He spent a lot of time with me and my wife in explaining how the electronics worked. The entire purchasing situation was outstanding.
Believe it or not, it's been 16 years since my husband and I purchased a brand new vehicle! Needless to say, all the modern bells and whistles were more than just a little overwhelming. Felicia was very patient about answering our many questions and did not pressure us when we told her we had to go home and think about our decision. Brian was also very nice when we returned to actually purchase the vehicle. One thing I was slightly dissatisfied with was I feel that we were rushed through the delivery process as we were the last customers of the day. Overall it was a good experience.
CODY BEIRD WAS A EXCELLENT SALESMAN, NEVER PRESSURED ME, AND MADE THE WHOLE EXPERIENCE VERY GOOD, EXPLAINED TO ME ALL THE WORKINGS OF THIS NEW CAR , AND FOR THAT I AM GRATEFUL JOB WELL DONE, CODY, THANKS
I must say my buying experience at Automax Killeen was great one to remember. Niki on sales team was super friendly and very knowledgeable. She was able to answer all my questions on the spot. Will from financing was friendly and found a competitive rate in a timely manner. I would recommend this dealership to friends searching for a new/used vehicle.
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