Highly recommend purchasing a vehicle from Todd Campbell/Trent White team at Freeman! I was treated with respect and I told them what I was looking for and they helped me find it. This duo is focused on putting me in the right vehicle to meet my needs and taking the time to do so. I purchased a 2016 Rav4 and I love it!!
I can't say enough good things about this wonderful dealership! Asst. Service Mgr. Josh Martin was kind and considerate. I had some financial problems but they worked with me and their customer service was just excellent. What a blessing! God bless these people!
I started looking for a 2019 Toyota Avalon Limited by going through Costco/Autos.com where you fill out a spec sheet covering exactly what you are looking for. I did this and a few hours later, I was supplied a printout of my sourced vehicle and what I could expect to pay with a Costco/auto deal. My assigned dealer was Lone Star Toyota in Lewisville, TX, but Costco warned that Lone Star was not willing to make this deal on a 2019 Avalon, so I went on line to other dealerships and the first deal offered by Freeman Toyota was with-in $600 of the expected Costco/auto.com price. My sales rep at Freeman was Troy Thompson and we completed everything online. Three days later, I went to the dealership, wrote them a check for the prior agreed to "out-the-door" price and was truly out the door in 2 hours. I would buy from Freeman Toyota again in "a heart beat".
Troy Thompson made what could have been a complicated process so easy. Once he received my inquiry, he was prompt with emailing me a complete feature list for the car I was looking for along with a quote. HE DID NOT BLOW UP MY PHONE, which I completely appreciated, yet he was extremely responsive and timely in returning my emails. He answered every question completely and honestly, and we were able to work everything out in advance so that the actual buying process took less than an hour. He provided me a loaner while we waited on my car to arrive, and he delivered my car to my house. Who could ask for anything more? Best car-buying experience I've EVER had.
Melissa was able to get me in right away without an appointment. She walked me through my options and was able to save me money by showing me which repairs I didn’t actually need. Service was completed quickly and the price was fair. Thanks Melissa!
Thank you Adam Ramsey for making such an easy experience in buying my 2018 Rave 4. I am so glad I took the time to drive to Weatherford . The best SUV and I think the most beautiful inside and out. Love this dealership !!!!
Nick did a excellent job handling our experience buying our Toyota! He was very professional and helpful with all of our questions! We will definitely buy our next car from this dealership next time we buy!
Brought my truck in yesterday for 15000 maintenance and was watching the tech get in my truck. First thought it was non professional climbing in with a drink in his hand. As he was backing up he kept hitting the brakes hard as he was playing with another employee as if he was going to hit him. Then as he drove forward to park my truck to work on it he spun the tires. I don't treat my truck way so I don't expect anyone else to. I asked a service tech if there was any reason for him to spin my tires as he took off. He said no sir.. I didn't report it to the manger cause I didn't wanna cause a fuss. With the young techs unprofessional attitude he won't last long he will slip with the wrong person.
I've bought 3 vehicles from Durant, two used and one new. We are a Durant Family! I will be buying a 4th from them when the time comes. Excellent service, from Sales, to parts, to the Service Department!
Have bought several vehicles here before. Salesman great, service department good, facilities nice......the worst financing experience. Go get your own from other source. Terrible...rude..unprofessional....Did my research before I got there ....I knew the interest rates....was given a high rate with an 800 credit score..??? Are you serious????? when I questioned him, attitude, defense and rudeness set in...I went and got my own financing at the rate he told me wasn’t even available or possible, all within an hour. I have never been talked to like that in any dealership and I have owned many different kinds of vehicles in my many years of buying....not to say I am old, but I am not a rookie or first time buyer by any means.
I dealt with salesman Terry ford from beginning to end,having experienced other Toyota dealerships,i would like to commend Terry for behaving like i was a human being and not just there so he could dazzle me with his super salesman tactics,which i dislike intensely by the way....Well done Terry and well done Durant Toyota!
If any of my friends and family need a vehicle,i would recommend them in a flash,thanks again.
Great experience, friendly knowledgeable staff. Very disappointed that no complementary oil changes were offered. This is the first time in buying a new vehicle where oil changes were not included.
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