What a great experiance. There was no pressure but they were right there and very helpful. The cars on thier lot were all in great condition and it looks like they take care not to offer lemons. They were very knowledgable and gave me top dollar for my trade. Thier cars are priced right the one I bought $1500 below book value. I am definatly going back to them when it is time to purchase another vehical they have my full trust. And I have bought a lot of cars in my time.
I was in the market for a car but was dreading the process. Phillip Heinz made the whole process very enjoyable! The very first car salesperson that actually listened to me! He made some great points and I changed the model but not the type of vehicle and I couldn't be happier! I smile every time I get into my RAV4.
Since Vermont has no Lexus dealerships, I was advised to go to 802 Toyota to order a second master key and have it programmed for my Lexus LS 400. Today was my first experience with this dealership and I'm pleased to report that it was a pleasant one. The service reps were very friendly and accommodating. The work was completed in a timely manner and for the cost quoted. No surprises. Refreshing to have things happen as expected. Thank-you
This is our 3rd car that we bought from 802 Toyota and thought the service and price was great. Phil Lord was our salesman. He was really nice and easy to work with. I would highly recommend asking for him. He will walk you through the whole process. Once my wife and I knew what we wanted, it took 3 hours from start to finish to trade in our old car and walk out of 802 Toyota with a new car.
802 Toyota had the exact Tacoma I wanted in stock, so I decided to contact them and arrange a visit. I had some complicating circumstances but the sales staff were able to work with me to sell me the Tacoma they had, which was the exact truck I was searching for. I went in, drove the truck, and drove it home all within a couple hours. Pricing was fair, and the whole process was relatively efficient and customer focused. I'll certainly consider this dealer in 20 years when I am ready for a new Tacoma :} Thanks guys.
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