Excellent Overall Experience from Beginning to End
November 6, 2018
Having shopped around the Richmond area and having experiences with other dealers, Sheehy Toyota of Fredericksburg really stands atop the rest! They go above and beyond to get your business. When we arrived on the lot, we were greeted by our salesman, Jimmy Rhody. Jimmy's friendly manner and knowledge of their inventory was very impressive. He was not just concerned with selling a vehicle; he was interested in the needs of our entire family as well. He really took care of us by finding the exact vehicle that we were looking for, working with us on an offer price, and getting the vehicle relocated. He took the time to show us all the "extras" in our new 2017 Toyota 4Runner and even took the time to help us get the bluetooth system operational before we left. Jimmy's friendly demeanor and can do attitude in getting us what we wanted demonstrated his commitment to satisfying us as the customer. Jimmy went far and beyond what was expected as a salesman. Matt Winters, the sales manager was also very accommodating and pleasant to deal with. The deal offered was reasonable, making the negotiation process quick and simple. Daniel Duckett, the finance manager, was fantastic in explaining their additional offerings, e.g., VIP, Extended Lifetime Warranties, and Gap Insurance. We really enjoyed working with these guys and will be recommending them to friends and family.