The Best of The Best - Please Read!
December 3, 2018
Dear Kokomo Auto World, Adam Richardson and ALL Customers of this Amazing Car Dealership, I was in search of a very specific Prius, unable to find where I live in the Berkshires of western Massachusetts. Making a search online, I found the PriusV 5 I was looking for in of all wonderful places Kokomo, Indiana. While I have purchased many cars before never have I purchased one from out of state, let along 800+ miles away! I reached out to Adam Richardson to inquire about this car. Cannot explain passionately enough how supportive, kind, understanding and giving Adam and the entire team was at Kokomo Auto World. Adam and the finance team overseen by Alec, dealt with complex matters such as different state licensing needs, they worked directly with my insurance agent in the Berkshires and sorted an excellent loan rate. Adam went well beyond to guide me regularly with any and all questions through text messages, emails and phone calls. So did Alec. It felt like collaborating with friends, people I'd known for years yet never did we actually meet until today when I flew to Indianapolis where they had a car and driver waiting for me at the airport, taking me to the dealership. Everything was organized, managed and supported perfectly. And the Prius was exactly as described. This dealership is not your ordinary car place. No strangeness, no pressure selling. Just kindness, love and support, human to human. I cannot say enough of how well this car purchase went. As someone who has never done this before, I must express in all sincerity and humility that these ARE the people and right car dealership to do business with. I hope this honest, truthful review, will help guide others. All my best, John Stanmeyer