We r repeat customers and thoroughly enjoyed our shopping experience. Kami is the BEST! The process of buying my Tacoma was simplified by him. He helped us to get a deal we were comfortable with and we feel we got a good deal and reasonable price on our trade-in. He has earned us as family customers for life. BTW, from the minute we walked in we felt good about being there. EVERY employee we walked passed greeted us warmly. Not so sure about the receptionist though, she seemed indifferent to my being there. Also, i dont remember the name of the finance manager but he was outstanding too.
Nick went above and beyond to make sure our truck was back for our Thanksgiving trip. He also made sure that when there was a mixup with a parts availability, we were given a rental vehicle at no cost.
This is the fourth time I have used the service department and I plan to go back. They have always been courteous, explained problems and charges well, assisted me with insurance when needed, and worked on my vehicle quickly. Now this is not to infer that my vehicle is in constant need of repair. Quite the opposite, my Toyota is reliable with almost no issues. Most visits are for routine maintenance.
Staff was very helpful, made all my requests happen.
by kimkimmike from DealerRater.com
December 2, 2018
Traded soon to be 5 year old truck for new truck. Juan was on top of his game. Got my payment where I needed it to be. My sales tax was close to 300.00 more than I expected but Steven Williams in finance helped me get longer to pay it. Overall a very good experience!
Paul Donahue is wonderful!!! This was the best car shopping and buying experience I have ever had. No pressure, told Paul what I was looking for, payment limit and he went out in the pouring rain and found my car. Everyone at Mercedes -Benz of Little Rock was very professional, kind and helpful. Made me feel like I was part of their family. Highly recommend.
Quick, professional and pleasant experience. From the time I walked into the service center, until I walked out, I was treated like I was welcomed. Very few dealerships have created an atmosphere like this, and I look forward to continuing to use this dealership.
I ?? McLarty of Benton!!! It is practically walking distance from my job. The guys there are super nice. Not only do they service my vehicle with great care & expertise, they are super fast too. I purchased my Pathfinder at McLarty of Little Rock where I felt like I was just another sale. I will forever be a loyal customer to McLarty of Benton, where I have a much better experience everytime I grace the doors. They make me feel special :)
I visited your dealership last week and Lee Richardson was the salesman that waited on me. He was very knowledgeable about the vehicles that he showed me. He was very helpful and answered all of my questions. When I am ready to make my purchase I will contact Lee and buy from him.
Bought a car here from David and Joe, they are awesome to work with and I got a good deal on a nice car.
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