I came in just to ask a few questions because i was thinking of starting a lease for a new car! I have never done this before and Chanler was very helpful. She walked me through what all would happen and payment plans and everything. I left knowing exactly what I wanted and with a plan! I love this dealership and highly recommend it. Based on my visit I experience excellent client service.
We checked out two other local dealerships (Toyota/Chevy) and Village Pointe earned our business hands-down. Justin D'Angelo was thorough, answered all of our questions and made sure that everything from the vehicle features to financing was transparent. We received two other quotes on our trade in and Justin was able to match that plus offer a better deal on the vehicles. We walked away with fully loaded autos and a great maintenance package for each for less than the other dealership was quoting a purchase / lease combo for two vehicles. If the service department is half as good as the sales / financing is then I will be extremely happy. Thanks for all of your hard work and professionalism Justin. We truly had a great experience, for the first time, buying our vehicles.
We called Jose around 4:30pm to let him know that we were intereested in a car that we saw online. We let him know that we were coming from Papillion and he said that he would have the car waiting for us when we got there, which he did. Even though they closed at 6pm, Jose made sure that we had enough time to drive the car and negotiate our trade in cost as well. The entire purchase process was fast and painless! Sharrieff was excetional as well! Great sense of humar and processed our paperwork quickly!
Today I walked in and was greeted by Mike at the front desk. He was really helpful, and walked me through the approval process which i have no experience with. He was really friendly and answered all of my questions. I left with a new car about an hour later. Im kind of in shock at how well this went. It was quick, easy and he was really friendly. Thank you Mike!!
I live in Indianapolis and found a 1979 Camaro online at this location. The salesman John Graham did an incredible job giving me the additional information I requested. Never pressuring and communicating well via e-mail, text and phone calls at my request. When I decided to purchase, Randy in financing finished the deal with ease with an even cheaper price than I agreed on. WOW! They picked me up at the airport curb and after a 26 mile ride to the dealership I was soon on the road with my new ride. I can honestly say this has been the best experience I've ever had from a car dealership. Stress free! Thank you Gentlemen for everything you've done for me.
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