Daughter???s car needed to be repaired. It was a lemon so Gil gave us to Dayshawnwho was very good to work with. He was very helpful in helping my daughter get a car she liked and could afford with the help of Tony in finances
6th Toyota Corolla I have owned - all were great.
by Thomas Garsombke from Atlanta, GA
November 24, 2018
6th Toyota Corolla I have owned - all great.
Had over 200,000 miles on each one.
Never any major problems, only tires, lights, brakes, or battery.
Highly recommend purchasing a vehicle from Todd Campbell/Trent White team at Freeman! I was treated with respect and I told them what I was looking for and they helped me find it. This duo is focused on putting me in the right vehicle to meet my needs and taking the time to do so. I purchased a 2016 Rav4 and I love it!!
As a first time car buyer, I really appreciated the no-pressure approach. Wing was super friendly, personable and knowledgeable. He listened to me and helped me get into the car I needed.
Most Reliable car I've ever owned
by onefunjob4u from Waldo
December 21, 2018
This car is leaps above the Ford Windstar & Chevy cavalier I've owned in the past. Toyota takes care of you & the gas mileage alone is the best. I'm hooked on this brand. The space is comfortable & and the trunk space is just enough to get my groceries in. Overall very happy!
They really treat their customers with compassion. The service was awesome. They listen to what I really needed and I left the dealership with a brand new car that was impossible for me to get at other dealerships.
Frendlinest, professionalism, effectiveness. Willingness to listen and solve. Timely feedback and communication. Presentation and knowledge on a particular model. Patience and politeness,Ooverall representation of a dealership
I will be there always
by Yuleikis from Miami Florida
December 6, 2018
I buy a Toyota Corolla 2015 S plus is very confortable the air condition is so could leather seat, rear camera, economic, export funsion and good price I recommend for everyone is a good choice is strong and durable car.
Finding a new car is so stressful especially when having to do it in a hurry. Mo really helped us through the process. When I wanted to tear my hair out he along with my fiance really calmed me down. I will definitely come back and recommend.
Toyota owner for life
by Bruinsfan346 from Jericho, VT
November 6, 2018
Best car I've ever owned. Great on gas, smooth ride, comfortable, and reliable. I recommend Toyotas to everyone now. Roomy and spacious interior and trunk.
Started out online by completing a credit app. The sales team was quick to respond and made the entire process very easy. I actually think the time I spent at the dealership is the least amount of time I have EVER had to spend! Karen was very courteous and really took a lot of the pressure off the entire buying process. Thanks for making it a pleasurable experience!! I???d definitely do business with again!
My wife and are both now on our 3rd lease each all from TOP. This was vehicle number 6 and both Salesman, Zee Umar and Finance Manager, Kal Mian made it flawless, easy, and another first class experience. I am always grateful for the staff here with each visit, but this one was by far the best one yet. Thank you for great service!! I love my new Camry SE!!
Happy 1st time car owner
by O.C. from Los Angeles
November 8, 2018
This car has been very convenient and reliable do to its compact size, yet heavy horsepower. I AM EXCITED ABOUT THIS PURCHASE AND CANY WAIT TO GET TO KNOW MY CAR EVEN BETTER. THANK YOU HAWTHORNE MOTORS EXPRESS! :).
I had been searching for a tundra for a month and found one online through car fax late at night. I emailed to see if it was available and received a response immediately. Forkan was my contact and he was extremely helpful. My wife and I had been planning on visiting a closet dealership in the morning but I thought I try the Plano Toyota because the listed price was really good. Let???s just say it was worth the hour drive from Fort Worth because everyone at the Plano dealership, especially Forkan we???re so helpful and made the experience great.
The best car I ever owned
by Dee from Yonkers,ny
October 20, 2018
I fell in love with my car. The style,color. It drives awesome. Plus the 2year warranty that was also provided with the purchase.. Thank you so much.
Wasn???t too happy with the manager, but I???m a first time car buyer and was very nervous going in by myself. I was very fortunate to have Gill assist me and didn???t feel like he was trying to take advantage of me. He was very honest about his thoughts on each car I looked at and I???m so thankful for Gill. Not to pleased with the dealerships car options or the fact that I noticed a huge scratch on my car window after purchasing and no one told me anything and it wasn???t in the car history reports either. I was looking at 2 other cars and asked if the Manager would at least fix the scratch but he gave me a hard time even after I told him I switched from Mini of Plano to Toyota because I heard great things about the customer service. Overall Gill was absolutely amazing.
2 Great Months in the books
by ezgone from Queens, NY
October 15, 2018
Already owned a Honda Pilot for the family, and wanted a smaller, reliable auto to drive to and from work. Have owned it for 2 months and only filled up the tank about 5 times, which is saying something considering I drive about 40 miles a day. Seats get a bit uncomfortable with long distance drives, but it's style/comfort shortcomings are easy to look over if what you're looking for is value.
Awesome place to purchase your vehicle. You get nothing but first class treatment. I never had to leave my home in the cold rainy weather. Mike Jones had me to pick out a car online, he got me financed and had things ready less than 24 hours. This how great they are, my car was delivered to my front door the late evening before Thanksgiving . Marco Sarfaraz taken time from his family to make sure I had my new car before the holidays. Mike and Marco great teamwork!!! Amos and I will be buying all cars from Autoflex.
I worked with Adnan on the purchase of a RAV4. Not once did I feel pressured by him and I really feel like he was looking for out for my best interests. He was polite, friendly, and made for a great overall experience.
I worked with Hasan Amarneh to purchase a 2019 4Runner. Took a test drive on Saturday, worked out pricing over email and phone. Process was pretty easy and I picked it up the Friday after. Hasan made effort to get me the vehicle I was looking for in a short time frame since I was in a hurry. It was delivered as promised and so far I am very happy with the purchase.
I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!
The truck buying process was excellence. Thanks to Mark Kitchen the finance manager for his friendliness and kindness. Kenny Jackson for his excellence customer service and Mark McCain also great customer service.
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