June 4, 2018
I want to give a big shout out to Jose Raya (in sales), along with Steve (in finance), for their outstanding service and attention to detail. I had previously used this dealership a few years ago, when I co-signed a loan for my son, when he was looking for a newer used car, and I was really impressed with their professionalism. So, as luck would have it, I was recently in the market for a newer used car for myself. I was in search of a particular make, model, miles, engine size, etc. At first I started looking through craigslist, and other auto brokers, and was not finding what I was looking for (I was looking for something specific). Then I remembered that I had used AutoTrek before, and decided to check out their web page, to see if they had what I was looking for in their inventory. Low and behold, there was the car I was looking for. I still had Jose Raya’s phone number in my phone from a few years ago, so I gave him a call, and he was still working there, and advised me that they still had that car in inventory. Me and my wife went down that Saturday morning, took the car for a test ride, liked it, signed all the paperwork and we were out of there a little before 1:00 pm (painless and simple). Now there were a couple of issues that I asked to be addressed on the car (small matters, which they were happy to fix). Jose not only agreed to address those matters, but he agreed to have the car delivered to me the beginning of the week (which he did). I was really not looking forward to purchasing a car through a dealership, thinking that it was going to be al all day process (taking up my whole Saturday). However, Jose Raya, and Steve made this process as smooth as smooth could be. If you looking for a new or newer used car, ask for Jose Raya.