I absolutely love my car and everyone at Lithia Ford knows my car inside and out! I know it will be well taken care of. Nick actually reminded me about my recalled door latches so, I was able to get everything done all at the same time, saving me another trip back to Fresno.
I live in Clovis and was always told to buy local. So I tried to take my business to the Clovis Ford dealership. Their customer service via internet sales and service department are horrible.They gave no customer service skills or care what impression they leave with potential customers. Told I would get a call back and didn't, later they called me back and gave ridiculous price. My sister purchased a vehicle from Lithia Ford Lincoln of Fresno two and a half years ago along with the lifetime oil deal. I was with her when she made her purchase and was very impressed with the professionalism of the sales staff. I have taken her vehicle in for service and was impressed with the Service department also. I brought my Van in for service and explained what I wanted done. The Service department went above and beyond in regards to my Van and I came to the conclusion that it would be better to purchase new instead of pumping more money into my tired, high miles van. When I arrived at the lot I was greeted by Alberto shortly after looking around the showroom. I told Alberto what I was interested in and was immediately taken that area. I was looking at slightly used versus brand new. He did not try to change my mind or apply any pressure. We decided on a Ford Escape and they worked diligently on getting me the best deal possible. Within few hours I left the dealership a proud new owner of a 2017 low mileage Certified Escape and couldn't be happier. I got the best money for my old car, the best interest rate and the best price for the CPO vehicle, plus their customer service and professionalism is beyond any expectations. Thank you Lithia Ford of Fresno for making my car buying experience as painless as possible. I will definitely come back again and refer all my family and friends to you !
I was looking for a Honda CR-V, and found a clean, low mileage, 4wd with a moonroof. Their were a couple of issues with the vehicle and they agreed to fix them. They found decent financing and helped me with transportation while they worked on the vehicle. The salesmen Joaquin and Greg were great, and the Service Manager Brian and General Manager Jon, all helped to get the Honda in top condition for me. They were very professional and detailed. I would recommend them to anyone looking for a comfortable place to purchase or get your car repaired. Thanks to all involved, including Raj, KK and Chris.
My family purchased a used Vehicle. We were over an hour away from Clovis, but decided to make the drive. From the communication with the salesman Brian D. to actually meeting him in person, he was great. The process was quick and the finance guy Matt made the process was fluid as well. Overall great experience and we ended up with a beautiful Camry to take home. Thanks Toyota of Clovis!
I bought my first car here & I am so happy! The whole process was great & they were so helpful! they made getting my first car comfortable and friendly! I will tell every one about this place for sure!
Excellent, honest, no-pressure salesmen and manager! We had to find a car immediately on a very tight budget. Salesman Ahmad Kalbouneh and Assistant Manager Jorge Lopez spent six hours with us, searching for the best deal they could offer. We are very grateful for their time and no-pressure approach to sales. Nissan of Clovis is the ONLY dealership for us!
I bought a new car from Lithia Nissan of Clovis yesterday and it was one of the best experiences I've ever had buying a car. My salesman was Jorge Lopez Jr - he was kind, understanding, and patient. I felt no pressure from Jorge or anyone in finance. Everyone was very nice and helpful. THRILLED with my purchase and the entire process. I will be recommending them to anyone I know looking to buy a new or used car.
Ken Herzog was very helpful. Also Sandy in finance was very knowledgeable and explained everything about the loan. Also was not having my repaired at Clovis was being repaired at fresno Hyundai and was not happy with the experience.
I have been dealing with Chris Klein for 20 years and find him to be excellent. I always take my car to Chris and he always does a great job.
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