I arrived without an appointment and a tight time line. The service department exceeded my expectations and earned my future business! Brian Hernandez was my service advisor and was responsive and a true professional from arrival to departure!
During a recent visit to Milton Martin to have brakes installed on my 4Runner, a problem came up. The Service Advisor, Yamyly Chavez, went above and beyond to make things right. Problems will always happen, but it???s how people deal with them that matter, and the team at Milton Martin Toyota is top notch. Everyone I dealt with was friendly, courteous, and respectful. I would highly recommend Milton Martin Toyota to anyone!
Never in my life did I think I would enjoy a car buying experience. Greg Lee and the team at Milton Martin Toyota made that happen. They went above and beyond to make sure my experience was enjoyable. I wouldn???t hesitate to recommend them.
Very friendly staff. They did okay answering my questions, but I new more about the history of the vehicle than they did. There's a $599 handling fee that gets added to the sticker price, so make sure to ask about it up front.
I received a text from Davian McEwan and a follow-up phone call quickly. He found the vehicle I was looking for and made discounts where he could to give me the best price. I contacted multiple dealerships across the state and they were $1000 dollars cheaper than very good deals from other dealerships.
When they heard about my family’s situation, they offered to drive the car from Atlanta to Kingsland, GA.
I walked in the dealership at 4:00 and had test driven and purchased by 7:30.
Great place to do business
I made an appointment for a Saturday and was told the service would take an hour and a half. It ended up to be a four hour wait. My service representative was great and apologized, but I think this was a little excessive for a routine service.
We were online car shopping and inquired about a vehicle. Within several minutes we were contacted by Lauren Bierria (client advisor). I was able to reach Lauren on the phone and we started chatting about the vehicle that I had inquired about. Long story short, we went the dealership, did a test drive, and bought the vehicle that my wife wanted. Lauren is easy to work with and he helped make buying this vehicle a pleasant experience. We would definitely deal with Lauren again. He is a nice guy and we enjoyed speaking with him.
As a disable veteran and senior citizen I can honestly highly recommend Rick Hendrick GMC. After being at two dealerships that were all “high pressure”- the people at Hendrick's is like being among friends. Cameron understood I did not want to waste time and nor did he steal my trade-in key to hold me hostage. He approached my needs with a defined plan to get me “what I wanted” because as he explained it, he makes NO COMMISSION- he is there to serve the customers- Thanks to all the great people I met there and their finance guy even got me a better rate than my credit union.
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