Raphael Tucker was amazing to work with while I was buying my car. From the first time he called to talk to me about the idea of buying a car he was professional, caring, and kind. Then when I was test driving cars and asking a million question he was patient and reassuring. By the end of the experience I had fun working with him and LOVED how Carmax takes care of people. I will forever be a Carmax buyer and I will totally be seeing Raphael Tucker again. Can't wait to tell everyone I know to go see Raphael Tucker.
I was in the market for a newer smaller car and had searched everywhere. Seemed like no one could help me get in to my dream car. I finally decided I would try carmax and no regret whatsoever. They helped me find the exact car I wanted and the approval was fast and easy. Would reccomend to anyone shopping for a car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
If you do your homework on the car you want and they have what you want, do it! The best part was, the car was delivered to me! I felt like a baller when the car showed up in my driveway. Customer service was amazing. Best part, no pressure. Just me and my laptop, looking at all the cars until I found what I wanted. Just do your homework on the vehicle, you can't go wrong!!!!! Thank you all at VROOM........
I purchased a 2017 Titan from Benson. the truck was as advertised and in great condition. The people are friendly and very helpful. The only problem was with Allen Hunt ; a salesman their. He has not delivered on promises he made. and is hard to reach after the sale to find out why the delay on keeping his word. To date I still have not gotten what I WAS PROMISED. I am going back up there to talk to the service mgr. Monday.I am pleased with everyone except Allen Hunt. If you buy a vehicle there don't buy from him!!!! I would recommend Benson Kia but only with a warning. avoid Allen Hunt.
The service department has always been very knowledgeable and helpful. I have had my car serviced the whole time I have had the car. UNTIL...……..I was told that my car needed brake pads, front and back, and the rotors turned. The quote was $500.00. I found a brake and alignment specialist who will do it for $235.00, therefore I feel that your prices are very high.
I recently traded with these guys for a new Jeep Grand Cherokee, but prior to that I've serviced with them for years on my previous vehicle, a Ram 1500 Quad Cab. The service department is great. They keep me posted on what it needs and what its gonna need. Their prices are more than fair, and they stand behind their work!
We had a vehicle shipped from another location and it was such an easy, no hassle way of purchasing the car we'd been looking for! Rodney Jones was relaxed, no pressure, and funny! We enjoyed our time with him. The trade value on our old car was extremely fair & we were in and out in about 4 hours on a Friday night. Great experience all around!
Recently decided to purchase a new Scion FR-S. I sent emails to all dealers within a 250 mile radius of my house. I simply stated the exact vehicle I was looking for and requested to be contacted via email if the dealer could meet my request. As expected some did not reply, some just signed me up for spam, some wanted to speak via phone (despite my email only request), and a few listened and sent me a quote as requested. Toyota of Easley not only offered the best price, but my salesperson (Kayla Kelley) was extremely friendly, listened to my request, followed through on commitments, and was always available to discuss the purchase. I drove down three days after first contacting them and picked up my new car. No unexpected surprises or service contract selling pressure, just a straight forward, great buying experience. I would not hesitate in returning and highly recommend giving them the chance to earn your business.
Toyota of Easley had the exact 4Runner I was looking for within a few hundred mile radius of me. Mary Beth immediately called me back to confirm. From there she was very quick to respond to all my questions and concerns. We used email, phone calls and even texts to communicate. Very easy to work with and it was actually a positive experience, even though we were 300 miles away! I would absolutely use this dealership again in the future even though I have another one 5 miles away from me.
Christopher Gist is an amazing sales person! I called him on Wednesday, inquired about a particular Tundra. We discussed minor details, the biggest being that I live more than five hours away! He assured me if I wanted the Tundra, I could have it and began working that instant! Not only did I get the truck I wanted, the options I wanted, the financing I wanted, but I also met one of the nicest, most fun salesman I have ever met! I actually had the feeling that me and Chris had been friends for years and he was trying to help me more than anything else! I would challenge ANYONE who is considering a new or used car to give Mr.Gist a call!
Ben Moran and the Salesman Mike were able to get me the exact 4runner that I wanted with the options I was looking. I was very pleased with the managers after we had a little issue come up they went above and beyond to fix the problem. Thank you, Mike, Ben, Bunky, and all the others involved in this purchase. If you are looking to buy a Toyota this is the place to go!
Mr. Gamboa was a pleasure to work with. It was a smooth transition. He answered all questions I had and I would recommend a friend to him.
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