Top notch everything from Clint Phillips and the rest of the Smart Toyota Staff. They had John go through every part of the new car from trunk to interior. Finance "guy" John was excellent to deal with on the details. I had an excellent experience. They sent Green Cab 30 miles away to pick me up and bring me to the Dealership. Above and beyond in all phases.
Made a "smart" move 10 years ago and keep going back! Clint Phillips is personable, professional, and knowledgable. He communicated well with me and worked hard, but did not pressure. He has continued to earn my business.
I went in for a oil change and ended up buying a new car. Bob the sales rep and Wes in finance were the most patient and kindest people. Very helpful and excellent at making sure you understood the whole process. I have purchased 3 cars new from Smart and have always been happy with the service in sales and service dept..
Can't say enough about the team at Zimbrick, best customer service ever!!! Went way out of their way to help me find a new car. Would recommend them to anyone. Jamey, Casey and Mike thank you for everything. You guys are the best.
We had a wonderful experience with East Madison Toyota. Mr. Nathaniel Oyamada assisted us as the sale representative and it’s just because of this gentleman who was soooo friendly and informative the process went on very smooth. He also took care of the post sale assistance by making a customized video explaining the features of the Highlander XLE we bought. We would give 5/5 rating to this gentleman for making it a pleasant experience for us with East Madison Toyota.
- By Sudharshan and Rashmi
Working with Shannon and the whole East Side team made our car buying experience a pleasure rather than a problem. We knew the make, model and quality service we wanted and had been making the rounds of dealers without success, but Shannon delivered exactly what we wanted without any pressure. All of our questions were answered, and all members of the team showed great attention to detail.
Me he sentido muy segura manejando estos vehículos y me encantan porque son vehículos muy amplios, seguros y hoy confirma más esto y no es para llevarme un carro del año. Gracias Alex y Rudy por su trato y por hacerlo posible!
There is no need to shop anywhere else, trust me I have done it-from the jnitial contact when you walk through the door to delivery process it's seamless. I don't like change thatis why I keep buying from Tashi CHOMOR who sold me my first Camry in 1997. A stickler for outstanding customer service that I am I also find that general manager John Wineke on the sales floor and interacting with customers a real plus cause sometimes we like to talk to the boss! Keep up the great work
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