I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!
Just bought an 08 Toyota FJ at Toyota of Redlands and they hire very well. Everyone from sales through finance was very friendly and professional. They treated us very well and it was the most painless car buying experience I've ever had. Fast and effortless. Would totally buy from them again and recommend a friend.
My husband and I had a wonderful first time visit to the Toyota Dealership in Redlands, CA. Our sales representative, Mynor Rodriguez, provided excellent customer service. He was very attentive and understanding of our needs, and Mynor worked very hard to ensure the best value within our budget. Therefore, we recommend Toyota of Redlands because of this experience, so we will not hesitate to return to this dealership and sales representative for our next new car purchase. The Pagdilaos
Honestly the best experience you'll have buying a car. My salesman Antoine Fiveash (Tony) was awesome. Non stressful environment and friendly faces. Tony talked to me like a real person and not just another sale. I walked out happy with my new car I got for a killer deal!! I'll be back for my next car
The Salesman named Andres was the nicest guy and so, so helpful. He explained everything completely and helped to calm my anxiety level over what to pick and all the paperwork. His Sales Manager Brett was also very helpful. This is the fourth car I have gotten from Moss Bros Toyota and I am so very happy to always get the best customer service.
We bought a new Toyota Highlander last night from Mynor Rodriguez. The experience was great, from start to finish. In the usual experience with a dealer, there is a contentious back and forth with price negotiation and the buyer leaves feeling at least partly defeated. That was not the case with Toyota of Redlands. Mynor offered us a deal that was the best we have seen. There was no need or want to negotiate, on our part. All we had to do was say yes. Mynor is sincerely nice and you immediately feel comfortable with him. He is not pushy and it feels like buying a vehicle is secondary to having a good conversation with a friend. We also interacted with Lisa and Gil, who were also amazingly kind. One thing I noted to my wife, after we left, was that it looks like a good place to work. All of the employees seemed genuinely happy in their interactions with customers and with each other. Thank you Mynor Rodriguez and all of Toyota of Redlands.
Wonderful experience: I got my ideal car within tw
by Xiuguang Zhou from Redlands, CA
September 18, 2015
I visited Toyota Redlands on 09/17/215 at 1:00 pm. At 3:00 pm everything was set. I got my car at my expected price. Thanks Mr. Mynor Rodriguez and Ms. Rosie Torrez. They were so nice, so warm, so professional and so patient. All info they gave me was true that is just same as I got from internet.
We contacted Mynor Rodriguez via internet to see about trading in our 2014 Corolla. He encouraged us to come down to see what he could offer us. He had the car we wanted and was able to get the deal we were looking for. He was very knowledgeable and personable. We agreed on the sale terms. Then he had Toi Costakes finish up the finacing for us. We are return customers. A great dealership to do business with. We will be back to buy our daughter a car.
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