We had a great experience. All of the staff that we encountered (sales, finance, services & parts) were professional, friendly, and service oriented. They were happy to answer all my questions about buying, driving, and maintaining an electric car. I was so relaxed, I suppose I forgot to do the normal due diligence for buying a used car. But in retrospect, I don???t mind at all. We got a wonderful certified preowned vehicle with a great warranty.
Elizabeth Yoo was courteous, professional, honest, answered all of our questions, and made our experience at Kendall smooth and stress free. My wife and I would not hesitate to recommend Kendall to our acquaintances.
we bought a car there and had to return it when we found out how much the insurance was, so I called and said that we were going to bring it back, so we meet and we sign a (1) piece of paper done deal..GASTON is an amazing salesman 0 pressure, happy, smileing person, we have bought 2 prioir cars. Not to say others there are;nt the same way. I HIGHLY RECOMEND THIS DEALERSHIP AND SALESMAN!!!!!!!!!!!!! WE WILL DEFINATELY BE BACK.............. thank u GASTON and thank you KENDALL CHEVY
Ron was our salesperson. He was amazing and went above and beyond to make sure we were happy with our purchase. He kept in contact without being annoying. I highly recommend to seek him out when you're shopping.
by Patricia Goodale from Cottage Grove, Oregon 97424
January 8, 2018
A very pleasant experience in my search for another vehicle. The salesman was most informative and generously afforded me different options for vehicles available. Ability to work with me if financing the vehicle would be an option; or if I was considering paying cash. A delightful endeavor in searching for the right Chevrolet Impala, one of my favorite vehicles.
Isabel was a delight to work with: patient and straightforward. She was attentive and responsive throughout my decision making process and worked to help me understand and begin to use all of the technology. I was also treated fairly (and quickly) at the offer and closing.
Very very nice salesperson Norm Norman Prasad very knowledgeable very easy to work with help me immensely in terms of understanding how to use my apps for a new car I would recommend it highly to anyone6
We had a great experience with this dealership. My wife and I were looking for a specific vehicle and searched online at the dealership website. Keith Moreck, Internet Sales Manager, contacted us promptly by phone. Although they did not have the requested vehicle, he told me that he would keep me updated when one arrived. He called me the next day to notify me that one had just arrived! He even sent me pictures to view. We went to the dealership the next morning and bought a 4Runner in 2 hours (start to finish)! The process was very streamlined. Keith and his staff were friendly, informative, courteous, and professional. Steve in Finance did a great job as well. My 13 year old son actually enjoyed himself watching a movie and eating popcorn. Also, as an Army veteran, I appreciated Keith genuinely thanking me for my service several times throughout our interaction. I would recommend Keith and this dealership to all of my friends and family.
I ended up driving from Ashland to Springfield (175 miles) to buy my first ever brand new car from this dealer. I bought my last used vehicle from an awesome salesmen at Wheeler Toyota in Grants Pass as the ones at the Medford Lithia Toyota were more aggressive and annoying than mosquitoes. Unfortunately, at the time I needed to buy this vehicle Wheeler didn't have the selection nor the prices of Springfield. As a female, shopping for cars where you don't already have a relationship estblished can be a difficult and frustrating experience. Combined with the fact that my local Lithia dealer still had the same pushy and machismo attitudes, I was very hesitant to travel so far for possibly a similar experience. But Keith Moreck made the whole process virtually painless. Instead of trying to sell me the most expensive one or something they just wanted to move off their lot, he took the time to figure out my preferences. He even went a step further and combined the ideas of what I liked with my current and future needs for a vehicle. He also recognized that I was coming from such a long distance and had to return home as soon as possible to care for animals. So when I arrived, he had all available cars in the model and trim I was interested in pulled up to the front. He discussed the comparative pros and cons for each one and encouraged me to try them all out to help me narrow down my choice. He was very prompt and detailed in all our communications via email, phone, and text and never left me with the feeling of being pestered nor forgotten. In person, his straightforward and realistic approach to selling cars was refreshing. I would recommend this dealership, and more specifically Keith Moreck, to anyone interested in a hassle-free and enjoyable experience.
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