From start to finish Sam Sayes provided Excellent customer service. From communicating what my vehicle needed for maintenance, to scheduling an Uber ride home, to keeping me posted on a repair and dealing with insurance, it all went smoothly and vehicle was finished on date he stated it would be. Could not ask for more! 5 Stars :)
Corolla is constantly improving
by Jackler from Michigan
January 6, 2019
The corolla was comfortable and met most of my needs. Smooth ride but only downfall was the tire size. Multiple low tire pressure symbols and a couple flat tires through the three year lease. Other than that loved it!
Anthony and Pam did a very good job of making me feel welcome and taking care of my car and me after finding out of the extremely bad service I was given by another associate. My car was finished very quickly and I was able to look at cars and take them for test drives as Anthony helped me look at my options. Great experience.
After recently moving to Virginia, I was looking for a new/used car. CarNova Stafford came to my rescue in more ways than one! From the excellent customer service, from ALL employees, to the gorgeous 2016 Acura MDX I ended up with, and everything in between, they made my car shopping experience amazing! I couldn’t have asked for a better team to trust!! I personally want to thank Rashid and Harris for all their hard work, time and patience with me and my pickiness! The quality of these cars is amazing! I even took my car to the Acura dealership to have everything looked over since it’s still under warranty (not at all that I don’t trust CarNova’s inspection and all) and I was told that I couldn’t have purchased a better car! Validation from the dealership itself is always a plus. The inside of my car, the outside, the drive, everything felt and looked like I was driving a 2018 version. I know I’ve found my one-stop shop forever! Ladies and gentlemen, if you want the full experience, please, please do yourself a favor and go see CarNova Stafford! You won’t be disappointed! Thank you CarNova Team for everything and God bless!
by Bdeynes from Palm Coast Florida
December 28, 2018
Most reliable car I can have. Smooth ride great on gas and I couldn’t be happier with my purchase. Family loves it!! Thank you Toyota.
Was shopping for a commuter car that wasn't too expensive but reliable. The staff was very friendly and the sales guy really took his time to show me a few cars. My friend who drove me actually ended up also purchasing and was already done and waiting for me in the new car he just bought lol! I decided on a new corolla and the finance manager was actually able to make the pay under my budget. I'm pretty surprised that they were able to give me a 2015 with really low payments. If you are looking for dealership that will amaze you go here.
Couldnt be happier
by SuperG from Chicago, IL
December 15, 2018
Im 6ft 200lb. This car is PERFECT for me It has the CVT but so far NO issues of any kind. 38 mpg combined city/hwy. On a 800 mi Hwy trip, I got 42 going 60-70 mph. Its pretty quiet, comfortable, handles well, accelerates nicely and havent had to take it for any service except a CVT recall where the computer was reprogrammed. Very happy that it has a spin off oil filter cuz I like to change the oil myself.
I came in with a friend who was looking for a car. I saw that they also had a G8 that I've always wanted but never thought I'd be able to get. Markie who was helping my friend sat me down with the finance guy G and he went over my situation. They appraised my current vehicle and I was able to use that as a downpayment. I honestly did no think anyone would be able to get me into a G8. I really appreciate you guys.
Most reliable and incredible gas mileage
by Al.Wilson82 from Walla Walla, WA
December 14, 2018
I love this car. I commute about 300 miles a week and the gas mileage is absolutely incredible. $30 in the tank can take you almost 350 miles! (In late 2018) And Toyota’s are extremely reliable. Just get your oil changes when it’s time, and maybe change the battery after 150k miles and this car will last you a very long time.
Everyone I interacted with was positive and professional. Seth met me with a handshake when I arrived, and we parted the same way. Anyone can do a good job when things go right, your team made it work when there were challenges. Namely a dead battery and constant rain while trying to detail the vehicle. I was in the customer service business for nearly 50 years and it is easy for me to tell when employees are sincere with their interactions with me. Seth, Carl and Kate were always positive and professional, as was, I assume the used car manager that was on duty Saturday afternoon, but I regret forgetting his name. I will recommend Sheehy to family and friends without reservation and will certainly consider them in my next purchase.
Beautiful Corolla. Low miles in mint condition!
by marlonio from Burke
January 11, 2019
I love this car. From the interior to the outside. Every bit of this is worth the money! We bought this car used with 16,000 miles. It feels new, it drives new, and even better. The car is still under warranty. You can never go wrong with a Toyota. you can never go wrong with Fred's Executive Auto.
Took a lot for use to leave Honda after 25 years but after a few hours with Steve, Sheehy Toyota and driving the 2018 Highlander, we were sold. Despite the rain and long process, Steve Sharkey made the process straightforward and enjoyable. We will recommend Steve and Sheehy to family and friends. Sincerely, Tim and Mihwa Jent
My first car
by JStation from College Station, TX
December 24, 2018
I bought this car because it fit my budget, was reliable, good to drive, had a good sound system with bluetooth and good gas mileage. What more could I ask for?
I saw a beauiful 2009 Ford F-150 on their site and called for a test drive. By the time I pulled in the lot Fanir had the key in hand ready for me to go on my test drive. The truck was exactly as they advertise on the site. Took the truck for a test drive and it was great. I bought the truck when I got back to the dealership. Tanir was very friendly and easy to talk to. Anyone looking for a great used car, I would recommend Pride Auto Sales. By far the best little dealership in the DMV.
This is an amazing company , has amazing customer service , and the staff are so helpful, I recieved help from one of the managers Mahtab, she’s very helpful and is willing to go an extra mile and help you out :) haha no pun intended! Amazing company , highly recommend
Even after I purchased my new Mercedes, Fred’s Staff called me and made sure if there was a corncern or anything I needed. This place is the most knowledgeable and professional. They really took care of me and it amazed me to see people who actually like doing their jobs right. Thanks to the Fred’s Staff I will always be a customer !! I recommend everyone to stop by even if you don’t want to buy a car.
Great experience at Sheehy Nissan. Friendly, efficient and very helpful. Looking forward to working with Joey again very soon. This is the place you want to go when looking for a great deal on a great car.
Being that I have possibly the worst credit in the nation, AMKO auto worked they’re magic and got me into the car I had my eye on for a long time. If they can do it for me, trust me they can do it for you. Thank you So much Dayana.
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
windshield oem is distorted .
by jake from springfield massachusetts
December 2, 2018
how can toyota sell a car with distorted windshield.look at two 2016 corolla windshields and they both had the same problem and it was OEM glass i can't believe toyota doesn't admit to problem.look through
a 2014 corolla it was fine.
This is an update regarding the last review. The dealership is taking care of all of the issues and getting the windshield fixed and the cabin air filter. Gary Stiles did a great follow up and making sure everything is taken care of
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