Crown Toyota, The most friendly, informative, hard working staff, especially my sales person Jordyn Young. She worked very hard so I could drive my new used 2015 Toyota Camry. Very Very pleased with all the staff. If you're looking to purchase a new or used vehicle, run to Crown Toyota.
Josh Abel assisted my wife and I as we searched for a newish used car. Crown has a fantastic sales staff. Josh was not pushy, rude, or condescending. He was knowledgeable about the cars in their inventory and guided us through the process and made it as painless experience as possible.
We expected to have to visit many dealers on our quest to find the right auto, started our search in Lawrence with every intention of sifting through at least 5 dealerships. We stopped at Crown and never left.
We will be back in a few years to buy another.
Best car buying experience I've had. I had been in the market for a car for awhile. I had visited 5 or so dealers looking at various cars. I knew what I wanted and all the cars were very similar but I never ended up purchasing a vehicle because I didn't have great experiences with those dealers and salespeople. I messaged Crown Volkswagen about a vehicle on their lot and they connected me with Kegan who made this car buying experience great. Keegan was easy to talk to and great to work with. We communicated what I was looking for and when I got to the dealer and met with him nothing changed from our email conversations. There was no over pressuring into a deal I was not 100% satisfied with. When I got the keys to my new car, I could not have been more pleased with my purchase. I looked at a lot of the same cars at a lot of different places but working with Kegan is why I ended up buying from Crown Volkswagen. The rest of the staff that helped me with completing my purchase were also fantastic. I believe it was Kirsten in financing who made the test of the sale very easy and not such a dread.
I just purchased a 2019 Corolla LE. I went in with a list of all the options I wanted in a new car. Josh Abel found them ALL, even after he was told the LE premium package did not include a sun roof, he found one!!! Courteous, kind young man. I had never bought a car from a dealership - this was a very rewarding and positive experience, even the financing aspect. Go see Josh!!
Go see Dorean for a car. She's an honest great car saleswoman. Everyone is so helpful here. They really care about what you want, not just what they want to sell you. Very friendly and honest and so clean!!!
I found the vehicle I wanted at Crown Toyota. Met salesman, Bryan Hatcher, who was very helpful in answering my questions and putting together the price offer. Never felt pressured into making a quick decision, guess they knew they had made a winning offer. I was very satisfied with the entire experience.
All, This is an unusual review... I wasn't looking for a car nor did I buy one but I felt obligated to give a review for the outstanding customer focus to this company and it's owner. Dealer used to share facility with a rental car company and when the rental car company let me down, Brandon showed me such willingness to help , it amazed me.
So without even being a customer of the Selection I have true experience telling me I would absolutely give this dealer the chance to do business with me for my next car purchase.
Customer focus is everything! And first impressions last..
Wish you all the best and thank you for giving me a sunny good bye to Lawrence while relocating to Sweden!
What a great car buying experience! Hariom was awesome to work with from start to finish. Very knowledgeable about the vehicle, efficient in the buying process, and incredibly friendly. Only the highest quality inventory in a no-pressure environment. This is the second car our family has bought from Crimson and Blue/Hawk Automotive. They’ll be our first stop for the next car as well!
Ed went out of his way to make sure we were very happy with the car. Everything was done exactly as they said and delivered on time. We could not be happier with the way they handled the car buying experience. This is a great dealer, with no pressure to buy.
There is no other word to describe Premier Auto than amazing! I am a graduate student that commutes from KC to KU everyday. When my car broke down beyond repair I was having a TERRIBLE time finding a car in my budget that fit my needs.
I went to Premier Auto to look at one car that I didn't end up liking but Ryan assured me that he could find me something that I did like and about a week later I found my perfect car! I looked at a handful of cars that Ryan had in the process and did not once feel pressured to buy one or feel like the staff was annoyed by me.
Both Ryan and Chad were great to work with! They listened to what I needed and was always understanding about my situation of trying to find a quality car on a students budget. I seriously can not say enough good things about this place! You would be doing yourself a disservice by not paying them a visit!
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