My wife and I recently worked with BB on buying a used car. The process was great and BB was awesome. Everyone we worked with was helpful and friendly, especially BB. We would highly recommend this dealership to any of our friends.
Scheduled a test drive and was met by Leo who gave me a 5 star experience! Had no intention on making the purchase , but the dealer / and Leo worked to fashion a deal I was more than comfortable with. Never felt pressured, and love the SUV!
I had such a positive experience purchasing my BEATIFUL CAMRY SE. Everyone was so helpful, especially Leo Oliveira. He was fantastic! This is the second vehicle I bought recently at Westboro Toyota; Leo was like always, kind and efficient and took away any anxiety I had on the process of buying a new vehicle for the second time (I bought back in September 2017 a Tacoma TRD Off Road). I highly recommend purchasing your next beautiful car at Westboro Toyota! ...Ask for Leo :)
Overall very good experience at the Bernardi Framingham service station. Timely shuttle service for drop off and pick up and job well done for servicing my 2002 Toyota Camry which was purchased from here and serviced since then at this place.
Yesterday, November 27th, I had a good experience but in the past for service I had a bad one . It was lunch time and I took the shuttle to a restaurant next to the dealership, while I was waiting to finish the service. I finished my lunch; the restaurant closed; I called so many times the shuttle to pick me up and that shuttle never showed up. It was cold and I had to call Uber. It was a really bad experience that I don???t want anyone to go through it. I never will ask for a ride, I prefer to take Uber. Very bad!!!
I always ask for Rose (at Bernardi Toyota) in thenservice dept. I trust her to give provide advice about what my car needs and when it needs it. I never feel like I???ve been sold something I didn???t need. . And today, when I had a problem with a tire and my battery and needed to get on the road within a few hours, she managed the whole appointment from beginning to end and and I was on the road faster than I thought would be possible. Rose is terrific! She???s easy to work with, has a great demeanor for customer service, and is a great ambassador for Bernardi Toyota. She???s my go-to person.
Awesome people, awesome service. They found exactly what we were looking for at a price we could afford. We have bought our past 2 vehicles here also. Daughters also purchased vehicles here. We bought a 2014 Chevy Equinox. Love it!!! Luke was our salesman and he was so helpful in the whole process. We were totally satisfied!!!! Thank you Luke! Thank you Russ!
Paul dicarlo was great. He was there start to finish and made me feel very comfortable buying a car . This was my first time and he made it very easy. He also stuck by me through my difficult financing options. Paul is a great asset to your company. I dont even remember the name of who helped me after.
Acton Toyota stands out as easily the most pleasant car buying experience my wife and I have had. Steve Kiviat was extremely pleasant to work with, answered all of our questions about the car, and was completely transparent throughout the entire experience. He was recommended to us, and he did not disappoint. I will definitely recommend Acton Toyota and Steve to any friends or family interested in a buying or leasing a Toyota.
Bought and service my Toyota at Wellesley Toyota. This dealer provides great customer service. Will be going there with my fiance to buy another Toyota to replace his 16 year old Sienna. Definitely recommend this dealer. V Stewart.
Ed was super helpful. Easy to talk to and he very kind. After having my eyes set on my corolla Ed made everything happen so that I would be happy. Ask for Ed !
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