I will be a Jones for Life customer based on my experience with my purchase yesterday. A big thanks to Wallace Stuart for working with me. John Gallo is the person to see when you want to buy a new Toyota.
My experience at Jones was fantastic. Wallace, Ben, Darlington, and Tim went out of their way to ensure my expectations were not only met but surpassed. These guys are consummate professionals. No gimmicks, no games. Honest, transparent, and men of integrity.
Came in to get my car serviced and ended up Buying a New Rav4. Adula Carr worked His Magic and gave me the best deal I ever had. Got everything I wanted. And Keyla Perez came in and gave me a great deal on my auto insurance with Allstate Insurance which beat my other Insurance Co. That I just had to change To Allstate. What a Great Dealer Ship.
A little oil change and tire rotation almost turned into a bad accident. After leaving the dealer i heard a little noise coming from the front drivers side. As soon as i had an opportunity i pulled over and every bolt on the front tire was loose. I was able to get the lug wrench from the trunk and tighten just enough to get back to the dealer. I was lucky i pulled over in time avoiding a disaster and a nice lawsuit if something worse happened. I know this is not everyone, but they need a quality check to avoid mishaps.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
We went into this place not knowing what we would find, and looked around for some SUV's. We were assisted by Joe Frey, and he helped us browse for a few hours looking through their diverse selection of cars and SUV's. Everytime we wanted to check out a car Joe would make sure we could get in it and test drive it and feel it out without feeling rushed. We eventually made a purchase at an incredible price, and even after the sale he has gone above and beyond for me and my wife. This place is a great place to pick up a car. the office staff is very polite and fast, and treated us like first class. I am so happy these places still exist in the world, because the people were honest and the degree of professionalism will keep me coming back. I'm proud to say I got this car from Patriot and Joe Frey is the man!
The service has been excellent. I truly believe that the representative made me feel like I was a very important person. I would recommend all of my friends and family. I am enjoying my vehicle and the assurance that I am in good hands.
The service I received when purchasing my new Tacoma was outstanding. Chris and the team over at Newark Toyotaworld really took care of me and got me in a truck that suits me perfectly. Would highly recommend talking to Chris Delpeche when purchasing your next vehicle.
We were informed about a possible upgrade on our old Toyota Corolla. So we went to check it out and found it to be truly good. We ended with upgrading to a real nice new vehicle as Kris Ruhling and Fletcher Dixon assisted us and made it all possible. Both of them are awesome and so as the whole team including Hamid! We will definitely recommend the Dealership and the people involved.
My wife and I had our 2011 Sienna in for a recall/service bulletin and we had the pleasure of working with Cheryl. Not only was she very responsive via email and over the phone, she went above and beyond to make sure we were satisfied in a loaner while the parts were on order. We were kept up to speed the entire time and left their facility completely satisfied. This is the only Toyota service center that we will ever visit....period! Mike Simon
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