Melissa was able to get me in right away without an appointment. She walked me through my options and was able to save me money by showing me which repairs I didn’t actually need. Service was completed quickly and the price was fair. Thanks Melissa!
Bought a used car through Cars.com. The entire experience was superlative. Steve was very helpful confirming details about the car before a long drive to the dealership. Perry did an excellent job taking care of us when we arrived at the dealership, and was very understanding when we took a prolonged test drive. The finance department had all of the documentation prepared and ready for us to sign, so the buying process was beyond efficient. I can’t imagine things going more smoothly. If only all car buying experiences were this easy!
Thank you Adam Ramsey for making such an easy experience in buying my 2018 Rave 4. I am so glad I took the time to drive to Weatherford . The best SUV and I think the most beautiful inside and out. Love this dealership !!!!
I am senior that has purchased 37 seven cars and trucks over my lifetime and Lynn Smith Chevy is where I have bought the last eight..They don???t play games and can have you in and out 2hrs or less. Once you buy from Jim White at Lynn Smith Chevy you won???t go elsewhere.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
RAAD was great - Best car purchase experience ever.
by MABelfiore from DealerRater.com
December 4, 2018
This was by far the best automobile buying experience of my lifetime! Raad was extremely patient, kind, and honest throughout the entire process. I honestly felt like he really wanted us to get exactly what we wanted for a very fair price. While the car is primarily for me, he listened carefully to all of my wife???s comments and ensured she was happy with the purchase in the end as well. I will be recommending Raad to all my family and friends. Thanks for everything Raad. Family Toyota should be very proud to have you on their team!
Eric Hill did an outstanding job and all respects. I would highly recommend him to anyone yeah I would send it to this dealership. Also kudos to Jacob in car detailing. He had real care in making sure the car looked fabulous before I left the dealership. He also had an outstanding attitude.
Have bought several vehicles here before. Salesman great, service department good, facilities nice......the worst financing experience. Go get your own from other source. Terrible...rude..unprofessional....Did my research before I got there ....I knew the interest rates....was given a high rate with an 800 credit score..??? Are you serious????? when I questioned him, attitude, defense and rudeness set in...I went and got my own financing at the rate he told me wasn’t even available or possible, all within an hour. I have never been talked to like that in any dealership and I have owned many different kinds of vehicles in my many years of buying....not to say I am old, but I am not a rookie or first time buyer by any means.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
I've bought 3 vehicles from Durant, two used and one new. We are a Durant Family! I will be buying a 4th from them when the time comes. Excellent service, from Sales, to parts, to the Service Department!
Don made the sales process amazingly simple! I highly recommend that you ask for him.
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