I had a rather poor experience here. I went because the 4.9 Rating on cars.Com and they had the best list prices for the car I wanted. I went there expecting a good experience and it turned into a 6 hour long ordeal. Within 10 minutes I was dealing with a confrontational sales man who insisted they need to run my credit for me to shop. I immediately asked to speak to the manager. This was the first shady thing. I requested a new sales man. After all I drove 2hrs there and didn't want to waste my time. So I decided on my vehicle and then came the negotiation time. They offered me 5000 under bluebook. Shady practice number 2. At this point I grab my stuff and was getting up to leave. The salesman kindly asked me to wait so I waited for one more offer which was still 3grand under blue book. I inspected the offer they had printed there was also like 5k in service contracts and extended warranties on there I didn't ask for. Shady practice number 2. They don't tell you the terms of the financing I had to confront them About it. At this point I told them I don't have time to play these games, I had already been there for 3 to 4hours, and to make a real offer or I'm leaving. I was pretty furious at this point. 3Rd offer came back with what I was expecting with one small correction they had door edge guards listed on the vehicle and they were not so I had them remove that charge. Even though this dealer ship list there vehicle prices as low on cars.Com they put dealer accessories on everything to boost the price back up. I will not be returning here and wouldn't recommend this dealer to anyone.
Landon is a great guy. We purchased a new Sienna and a new Camry from him this year. Both transactions were flawless and Landon got us a great deal on both cars.
He always delivers and his customer service is great. We travel from Modesto to Tracy to purchase our cars from Tracy Toyota. The dealership is clean and they have a great selection of vehicles.
We are very satisfied with our overall experience. I'm planning on purchasing a third car from Landon this year.
She was very knowledgeable and polite. Took all the time I needed, and went above and beyond to try to get the deal acrossed the line. I would definitely recommend seeing her if you are looking for a new car.
I had spoken with Cynthia regarding a car I was interested in, gave an excellent offer based on comparisons I found online and her managers rejected the offer. Subsequent to that, I found the car had been reduced to even lower than I had offered, but I had already found another car which I purchased. I think the managers might be a little more receptive to reasonable offers and Cynthia would have made a sale, and they would have netted more for the car I see is still for sale.
Roberto took good care of us from our online introduction through the finalization of the sale of our new Sorento. He was very knowledgeable of the products/vehicles and helped us make the right buying decision. Also, Mo the finance manager, was a pleasure and did a great and low-pressure job of helping us finalize the sale.
They got my vehicle serviced although I did not have an appointment. Fantastic! Great staff and facilities. I will keep going back there.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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